Full Description

ICF is looking for a Lead, Enterprise Quality Engineering (QA Governance & Transformation) to support a large, mission-driven federal client as they modernize and standardize quality practices across a complex technology and business ecosystem. This role will operate at an enterprise level, partnering closely with senior IT and business leadership to assess current-state quality practices, define a future-state QA operating model, and drive adoption across multiple teams. This position blends hands-on assessment and design work with enterprise governance and change leadership. The ideal candidate brings deep experience in quality management and engineering, Agile and DevSecOps environments, and enterprise transformation initiatives. If you are motivated by driving measurable improvements in delivery quality, reducing rework, and establishing sustainable quality governance at scale, this role offers a high-impact opportunity. This position is Hybrid, with a preference for on-site presence in Washington, DC. Remote candidates will be considered with the ability to travel quarterly. What you’ll be doing: Work with Sr. technology leaders to lead an enterprise-wide assessments of current Quality Assurance and Quality Engineering practices across IT and business teams, including requirements quality, development quality, testing practices, and business/UAT quality. Facilitate workshops, interviews, and working sessions with QA teams, product owners, developers, and business stakeholders to document the current-state (“As-Is”) quality landscape. Design a future-state (“To-Be”) enterprise quality management operating model aligned with Agile and DevSecOps best practices and the client’s broader operating model. Define and standardize enterprise QA governance, including: o Quality standards and guardrails o Roles and responsibilities o Quality metrics, reporting, and accountability mechanisms Develop a phased, actionable roadmap to roll out quality management standards across previously siloed teams. Drive adoption of standardized quality practices, working through organizational resistance with executive sponsorship. Improve upstream quality by strengthening requirements readiness, acceptance criteria, and Definition of Ready practices to reduce downstream defects and rework. Partner with Agile, architecture, delivery, and business leaders to ensure quality is embedded across the full delivery lifecycle. Establish and track quality-related metrics and trends (e.g., defect leakage, requirements quality, delivery predictability) to inform leadership decisions. Provide executive-level briefings and recommendations on quality risks, opportunities, and progress. Conduct knowledge transfer and coaching to ensure sustainability of QA governance beyond initial implementation. Align QA governance with regulatory, compliance, and security considerations in a federal environment. Required Skills: 9+ years of experience in Quality Assurance, Quality Engineering, or software delivery roles. 5+ years of experience leading enterprise-level QA governance or quality transformation initiatives. 5+ years of experience supporting Agile and DevSecOps delivery environments. 5+ years of experience driving organizational change and enforcing standards with executive backing. 5+ years of experience defining QA governance across multiple platforms (Appian strongly preferred, but not required) Preferred Skills/Experience: Proven ability to operate as a director-level individual contributor with light team leadership responsibilities. Prior experience supporting federal or highly regulated organizations. Consulting or large-scale enterprise transformation background. Experience standardizing QA practices across multiple teams, platforms, or programs. Familiarity with modern quality engineering practices, including test automation strategy and CI/CD integration. Strong facilitation, communication, and stakeholder management skills. Ability to assess complex environments, identify systemic issues, and translate findings into actionable recommendations. Experience presenting findings and recommendations to senior leadership. Ability to work independently while collaborating closely with technical and non-technical stakeholders. Strong analytical, problem-solving, and decision-making skills. Willingness to travel on-site quarterly if working remotely. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99) Need help? We're here: About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.