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About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. Exciting Opportunity at MSK: We are seeking Unit Assistants to become a part of our team of dedicated professionals! We believe that acting as a liaison between patients, guests, and Memorial Sloan Kettering staff is an important role with a significant impact on the patient experience. As a Unit Assistant, you will ensure the accuracy and timely implementation of orders, the coordination of services, and responsiveness to patient inquiries in a professional manner. You have experience working with complementary teams, possess strong critical thinking skills, take an analytical approach to problem-solving, and a proven ability to exhibit initiative. Role Overview: Respond to patient inquires and requests by providing great customer service and coordinating with Memorial Sloan Kettering staff Handle stressful situations and think on your feet to solve problems efficiently using good judgment and knowledge of internal systems and protocols Multitask and partner with clinical staff to ensure patients' needs are addressed efficiently Maintain a positive attitude and considerate demeanor when partnering with patients and the clinical team Play a vital role when providing administrative support to the entire unit Manage complex computer systems to maintain patient flow throughout the unit Key Qualifications: Superb communication, organization, and intermediate computer skills. A minimum of 2 years of experience as a secretary or Medical Assistant in a healthcare setting preferred Core Skills: Effective communication skills with the ability to figure out how best to reach difference audiences Desire to work as part of a care-giving, patient-centered team, capable of building strong relationships and delivering patient-centric solutions Excellent problem-solving abilities, wanting take initiative in new situations and take on tough challenges with a sense of urgency, high energy, and enthusiasm Relationship-building skills with the ability to understand and deliver customer-centric solutions Additional Information: Location: 1275 York Ave, New York, NY Schedule: 8-hour flex shift, 10am-8pm; Monday through Friday with Saturday rotation Reporting to: Nurse Leader Helpful Links: MSK Compensation Philosophy Review Our Greats Benefits Offerings Pay Range: $23.54 - $35.44 FSLA Status: Non-Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Our multi-disciplinary teams work together to provide exceptional patient care, develop innovative research, and deliver outstanding educational programs. Learn More The people of MSK make this an incredible place to work, grow and make a difference. Discover what makes us unique