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ZEISS Group • Guangzhou City, Guangdong Province, China
Role & seniority
Stack / tools
Quality planning and control: PFD, PFMEA, Quality Control Plan (QCP)
Testing workflow: inspection methods, standards, test records
Quality governance: internal/external audits, management review, CAPA processes
Top 3 responsibilities
Implement and maintain product-related PFD/PFMEA/QCP; identify, review, and update quality documents in response to complaints and quality issues
Oversee product testing workflows: define inspection methods/standards, maintain test records, and follow up on quality issues
Manage customer quality complaints and drive corrective and preventive actions; coordinate internal/external audits and lead continuous improvement of the quality management system
Must-have skills
Strong experience in quality management systems and process improvement
Proficiency with PFMEA, PFD, QCP, testing/inspection methods, and test record governance
Data analysis, root-cause analysis, and CAPA implementation
Auditing coordination (internal/external) and management review facilitation
Cross-functional collaboration and problem-solving mindset
Nice-to-haves
Experience in a ZEISS or optics/manufacturing environment
Knowledge of ISO 9001 and related quality standards
Change management and project coordination skills
Location & work type
Location: not specified
Work type: not specified;
Responsible for ensuring product quality meets standards and customer requirements, ensuring the implementation of defined quality control plan, analyzing data, implementing quality control measures, and working with team to solve quality problems. As the hub of customer and internal quality management, to achieve the pre-control of quality risks and the improvement of customer satisfaction through efficient closed-loop customer complaints and precise conversion of customer standards 1. Responsible for product related PFD/PFMEA/QCP effective implementation, timely identify and organize Review and update according to complaints and quality issue internally. 2. Responsible for product-related testing workflow, inspection methods, inspection standards and test records,and follow up related quality issue 3. Responsible for deal with customer quality complaints, and follow up corrective and preventive actions to continuously improve customer satisfaction 4. Responsible for the maintenance company's related system, organization and coordination of internal and external audit and management review, leading company's system continuous improvement Your ZEISS Recruiting Team Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now! It takes less than 10 minutes.