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AdeptAg • Oberlin, Ohio, United States
Salary: $70,000 - $85,000 / year
Role & seniority: Automation Engineer Support, Engineering department; entry-to-mid level with 2+ years in automation-related roles.
Stack/tools: IEC 61131-3 programming; CODESYS; PLCs, HMIs, VFDs, motor controls; electrical schematics/technical drawings; sales enablement materials; field data collection.
Provide technical sales support and guidance to identify and define automation solutions for customer applications.
Lead continuous improvement activities via field feedback, process optimization, and documentation updates.
Investigate field issues, perform root-cause analysis, implement corrective actions, and coordinate with service/engineering.
Associate degree or higher in Electrical/Automation/Mechatronics or related field; 2+ years in automation engineering or technical sales support.
Strong knowledge of industrial automation (PLCs, HMIs, VFDs, motor controls); ability to read/create electrical schematics.
Effective written/verbal communication; cross-functional collaboration across sales, service, and engineering; problem-solving and multi-tasking.
Valid driver’s license; ability to travel domestically (occasional 10–20% travel); valid passport for Canada–U.S. travel.
greenhouse/agriculture/controlled environment system experience.
Experience with field demonstrations, technical documentation for sales, and customer-facing support.
Location & work type: Oberlin, Oh
We are seeking a highly skilled Automation Engineer Support to join our Engineering team in Oberlin, OH. The Automation Engineer Support is a critical role within the Engineering department responsible for enabling sales success, driving continuous improvement initiatives, executing corrective engineering actions, and delivering sustainable/adaptive engineering solutions. This position serves as the technical bridge between sales, service, and engineering teams, ensuring customer needs are met through practical, supportable automation solutions. Who We Are AdeptAg LLC is a leader in the controlled environment agriculture industry as an integrator of growing solutions for our customers both domestic and international. AdeptAg is constantly helping to meet the challenges of today’s growers with innovative and cost-efficient solutions. Why Work for Us Competitive Compensation Package, including Generous 401K (with Company Paid Contribution), Medical, Dental, Vision, Company Paid Life Insurance, Voluntary Life Insurance, Voluntary Accident Insurance and Disability Insurance.
Technical Sales Support: Provide expert technical guidance to the sales team during customer engagements, helping identify and define automation solutions that align with customer applications and sales strategy.
Sales Enablement & Training: Develop and deliver training programs and materials to equip sales representatives with the technical knowledge necessary to position automation systems effectively. Provide ongoing technical coaching to support confident and accurate selling.
Product Demonstration Support: Assist in preparing for and executing technical demonstrations of automation equipment at trade shows, customer sites, or internal demo facilities. Ensure equipment is configured and presented to highlight key selling features.
Sales Documentation & Tools: Contribute to the creation and maintenance of sales-focused documentation, including product specifications, capability sheets, technical comparisons, and application guides. Continuous Improvement
Field Feedback Integration: Collect, analyze, and communicate field performance data and customer feedback to identify opportunities for product and process improvements.
Process Optimization: Collaborate with engineering and production teams to implement improvements to manufacturing processes, testing procedures, and quality control measures.
Documentation Updates: Maintain and improve technical documentation, assembly procedures, and service manuals based on lessons learned from field deployments. Corrective Engineering
Issue Resolution: Investigate and resolve technical issues reported from the field, developing corrective actions and engineering change orders as needed.
Root Cause Analysis: Conduct thorough root cause analysis on field failures and implement permanent solutions to prevent recurrence.
Service Team Collaboration: Coordinate with the service team to ensure that solutions can be effectively supported and help translate field issues into actionable engineering solutions. Sustainable & Adaptive Engineering
System Customization: Modify and adapt existing automation systems to meet unique customer needs identified during the sales process. Ensure feasibility and alignment with existing product offerings.
System Validation: Verify system performance and compatibility using customer-supplied materials when needed to support sales commitments and ensure expectations are met.
Pre-Production Oversight: Follow the production and assembly of custom automation systems to ensure that system design intent is upheld through to delivery.
Service Training Programs: Develop and lead structured training programs for service technicians, focusing on installation procedures, system operation, preventative maintenance, and troubleshooting.
Location Oberlin, Ohio Department Engineering Employment Type Full-Time Minimum Experience Entry-level Compensation $70k-$85k