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🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
ELCA Switzerland and Europe • Ho Chi Minh City, Vietnam
Role & seniority
Stack/tools
QA: manual and automated testing; testing methodologies; incident management; monitoring/alerting
Testing types: black box, white box, performance, resilience, load testing
Additional: penetration testing; modern monitoring tools; QA metrics/KPIs; training development
Top 3 responsibilities
Define and lead the QA strategy across all engineering teams; ensure best practices and alignment with business goals
Drive continuous improvements in QA processes, methodologies, and tools; track quality KPIs and report to leadership
Oversee manual and automated testing, monitoring, alerting, incident management; mentor ~20 QA engineers and develop training paths
Must-have skills
10+ years in IT or 5+ years in QA leadership; strong hands-on manual and automation testing
Proven ability to define metrics/KPIs and drive improvements; coaching experience in fast-paced, high-growth environments
Experience with black box/white box, performance, resilience, load testing; good English communication and presentation skills
Ability to work with product, engineering, and operations; foster accountability and quality culture
Nice-to-haves
Experience in penetration testing and modern monitoring tools
Experience with large-scale live events or similarly complex systems
Global/remote leader
Your responsibilities Work with the global QA Practice Head to define, and lead the QA strategy across all engineering teams, ensuring best practices are implemented. Drive continuous improvements in QA processes, testing methodologies, and tools. Define and track quality-related KPIs, taking actions to improve efficiency and effectiveness. Communicate metrics and insights to leadership, providing clear updates on progress and challenges. Oversee manual, automated testing processes, monitoring, alerting, and incident management practices to ensure system reliability. Mentor a team of around 20 QA engineers, fostering career development. Provide hands-on guidance and mentorship to them, helping them stay updated with industry trends and technologies. Develop training and learning paths for the team to enhance their testing skills and capabilities. Work closely with product, engineering, and operations teams to ensure alignment on quality goals. Cultivate a culture of accountability and excellence within the QA team. Your qualifications Proven experience of 10+ years in the IT field or 5+ years of experience in QA leadership roles, ideally within a large engineering team. Strong hands-on expertise in QA manual and automation testing. Solid understanding of QA metrics and KPIs, with a demonstrated ability to drive improvements. Proven track record of coaching and developing teams in a fast-paced, high-growth environment. Energized and proactive leader, passionate about quality and building high-performing teams. Experience in black box, white box, performance, resilience, and load testing Experience in penetration testing, and modern monitoring tools would be a plus. Experience working with large-scale live events or similar complex systems is a plus. Proficient communication skills in English and good presentation skills Why you’ll love working here Professional European-based company Attractive salary Performance bonus of up to 4 months‘ salary Opportunities for travel to Europe Hybrid home/office working model Flexible working time Structured training & development roadmap Good work-life balance Premium healthcare insurance Loyalty programs Well-being activities Annual company trips and team-building events
57 years of global history, 27 years of growth in Vietnam, 9 countries, 2200+ experts. Since 1998, our Vietnam team of engineers, business analysts, software architects, designers, and consultants have provided tailor-made and standardized solutions to support the digital transformation of customers in Switzerland. Our activity spans across multiple fields of leading-edge technologies. Our offices are now in Switzerland (Pully (headquarters), Zurich, Geneva, Bern, Basel), France (Paris), UK (London), Spain (Madrid, Granada), Mauritius (Saint-Pierre), Italy (Palermo, Bolzano), and Vietnam (Ho Chi Minh City). ELCA Vietnam is proud to be Great Place To Work Certified 3 years in a row!