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ELCA Vietnam • Ho Chi Minh City, Vietnam
Role & seniority: Senior QA leader / Head of QA (global QA practice lead) with 10+ years in QA leadership within large engineering teams
Stack/tools: manual and automated testing; black/white box; performance, resilience, load testing; penetration testing; monitoring/incident management tools; metrics/KPIs reporting
Define, lead, and socialize the QA strategy across all engineering teams; drive continuous QA process improvements
Define and track quality KPIs, report progress to leadership, and take action to improve efficiency/effectiveness
Oversee manual and automated testing, incident management, and mentor a ~20-member QA team; align QA with product/engineering/operations
10+ years in QA leadership; hands-on manual and automated testing
Strong QA metrics/KPI discipline; proven capability to drive improvements
Coaching/developing teams in fast-paced, high-growth environments
Experience across black/white box, performance, resilience, load testing; solid English communication and presentation skills
Penetration testing experience; familiarity with modern monitoring tools
Experience with large-scale live events or similarly complex systems
Location & work type: Europe-based company; hybrid home/office model; some travel opportunities; flexible working time
Your responsibilities Work with global QA Practice Head to define, and lead the QA strategy across all engineering teams, ensuring best practices are implemented. Drive continuous improvements in QA processes, testing methodologies, and tools. Define and track quality-related KPIs, taking actions to improve efficiency and effectiveness. Communicate metrics and insights to leadership, providing clear updates on progress and challenges. Oversee manual, automated testing processes, monitoring, alerting, and incident management practices to ensure system reliability. Mentor a team of around 20 QA engineers, fostering career development. Provide hands-on guidance and mentorship to them, helping them stay updated with industry trends and technologies. Develop training and learning paths for the team to enhance their testing skills and capabilities. Work closely with product, engineering, and operations teams to ensure alignment on quality goals. Cultivate a culture of accountability and excellence within the QA team.
Your qualifications Proven experience of 10+ years in QA leadership roles, ideally within a large engineering team. Strong hands-on expertise in QA manual and automation testing. Solid understanding of QA metrics and KPIs, with a demonstrated ability to drive improvements. Proven track record of coaching and developing teams in a fast-paced, high-growth environment. Energized and proactive leader, passionate about quality and building high-performing teams. Experience in black box, white box, performance, resilience, and load testing. Experience in penetration testing and modern monitoring tools would be a plus. Experience working with large-scale live events or similar complex systems is a plus. Proficient communication skills in English and good presentation skills.
Why you’ll love working here Professional European-based company Attractive salary Performance bonus of up to 4 months‘ salary Opportunities for travel to Europe Hybrid home/office working model Flexible working time Structured training & development roadmap Good work-life balance Premium healthcare insurance Loyalty programs Well-being activities Annual company trips and team-building events