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🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
Jobs via Dice • United States
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Ztek Consulting, is seeking the following. Apply via Dice today!
Job Role: Five 9 QA Consultant
Location: Remote, Raleigh/AZ
Must Have Technical/Functional Sk
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Ztek Consulting, is seeking the following. Apply via Dice today!
Job Role: Five 9 QA Consultant
Location: Remote, Raleigh/AZ
5+ years of manual testing experience in Five 9 contact center or telephony environments. Strong understanding of IVR, ACD, CTI, CRM, and omnichannel platforms (e.g., Five9, Amazon Connect, Genesys, Avaya, Cisco, Amazon Connect). Experience with test management tools (e.g., TestRail, Zephyr) and bug tracking tools (e.g., Jira). Familiarity with SIP, VoIP, and call routing concepts. Excellent analytical, problem-solving, and communication skills. Ability to work in agile/scrum environments. Show more Show less