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🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
Ventures Unlimited Inc • United States
Job Description Five 9 QA
Must Have Technical/Functional Skills
5+ years of manual testing experience in Five 9 contact center or telephony environments.
Strong understanding of IVR, ACD, CTI, CRM, and omnichannel platforms (e.g., Five9, Amazon Connect, Genesys, Avaya, Cisco
Job Description Five 9 QA
Must Have Technical/Functional Skills
5+ years of manual testing experience in Five 9 contact center or telephony environments.
Strong understanding of IVR, ACD, CTI, CRM, and omnichannel platforms (e.g., Five9, Amazon Connect, Genesys, Avaya, Cisco, Amazon Connect).
Experience with test management tools (e.g., TestRail, Zephyr) and bug tracking tools (e.g., Jira).
Familiarity with SIP, VoIP, and call routing concepts.
Excellent analytical, problem-solving, and communication skills.
Ability to work in agile/scrum environments.
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