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Tekgence Inc • Raleigh, North Carolina, United States
Hi Folks, Hope you are doing Great!!! This is Tarun from Tekgence Inc, Please Go through the Following Job Description and share your resume
Role – FIve9 Manual Test Engineer Location – Phoenix, AZ/ Raleigh, NC/ Remote Duration – 12 Months
Hi Folks, Hope you are doing Great!!! This is Tarun from Tekgence Inc, Please Go through the Following Job Description and share your resume
Role – FIve9 Manual Test Engineer Location – Phoenix, AZ/ Raleigh, NC/ Remote Duration – 12 Months
5 years of manual testing experience in Five 9 contact center or telephony environments. Strong understanding of IVR| ACD| CTI| CRM| and omnichannel platforms (e.g.| Five9| Amazon Connect| Genesys| Avaya| Cisco| Amazon Connect).Experience with test management tools (e.g.| TestRail| Zephyr) and bug tracking tools (e.g.| Jira).Familiarity with SIP| VoIP| and call routing concepts. Excellent analytical| problem-solving| and communication skills. Ability to work in agile scrum environments.
Skills: Digital: Amazon Connect ~ Avaya Aura ~ Genesys Engage Experience Required: 6-8
Regards Thanks & Best Regards Tarun Gupta| Sr Technical Recruiter | Tekgence Inc.
Mail: tarun.gupta@tekgence.com
Seniority level Mid-Senior level Employment type Contract Job function Information Technology Industries IT Services and IT Consulting