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International Workplace Group plc • Makati, Metro Manila, Philippines
Role: Quality Control Manager (Mid-Senior, Full-time)
Advanced Excel
Financial reporting systems
ERP outputs and P&L mapping tools
Reporting governance and QA processes
Lead and perform quality control reviews of Partner and Landlord reports; ensure alignment with system records, contracts, and reporting cadence.
Ensure financial accuracy and P&L integrity; validate formulas, mappings, and consistency with accounting/ERP outputs; manage manual adjustment tracking.
Serve as primary escalation point for data quality issues; coordinate with Finance, Accounting, Operations, and Systems teams; drive root cause analysis and preventive actions.
Strong financial reporting and P&L analysis expertise
Experience in quality control, audit, or financial governance
Excellent analytical, problem-solving, and stakeholder-management abilities
Proficiency with Advanced Excel and financial reporting systems
Experience in Global Service Centre or shared services environment (preferred)
Location: Not specified
Employment type: Full-time
Industry: Real Estate
Role level: Mid-Senior; Quality Assurance function
About The Company
International Workplace Group plc has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have over 4,000 locations across over 120 countries allowing millions of people every day to have a great day at work.
Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.
Join us at www.iwgplc.com
Role Summary
The Quality Control Manager is accountable for the overall quality, accuracy, and integrity of Partner and Landlord financial reports. The role leads and performs critical quality reviews, ensures the accuracy of P&L data, and works cross-functionally within the Global Service Centre to resolve process gaps and recurring quality issues. The Quality Control Manager drives root cause analysis, strengthens controls, and promotes continuous improvement across reporting processes.
Key Responsibilities
Quality Oversight & Report Review
Lead and perform quality control reviews of Partner and Landlord reports Ensure report details align with system records, contractual terms, and reporting frequency. Validate application of indexation, fee escalations, revenue and profit share terms.
Financial Accuracy & P&L Integrity
Ensure accuracy and consistency of formulas and calculations across reports. Validate correct mapping and presentation of P&L line items. Confirm alignment of partner report P&L data with accounting systems and ERP outputs. Oversee tracking, communication, and timely resolution of manual adjustments.
Stakeholder Leadership & Issue Resolution
Act as the primary point of escalation for report quality and data integrity issues. Coordinate with Finance, Accounting, Operations, and Systems teams to resolve discrepancies. Provide clear guidance and feedback to prevent recurrence of errors.
Root Cause Analysis & Continuous Improvement
Lead root cause analysis for recurring report defects and quality failures. Identify systemic process gaps and control weaknesses. Drive corrective actions, process enhancements, and standardization initiatives.
Key Skills & Experience
Strong financial reporting and P&L analysis expertise Proven experience in quality control, audit, or financial governance Excellent analytical, problem-solving, and stakeholder management skills Experience working in a Global Service Centre or shared services environment preferred Advanced Excel and financial reporting systems proficiency
Seniority level Mid-Senior level Employment type Full-time Job function Quality Assurance Industries Real Estate