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IT Quality Assurance Manager at Bdo - QATestingJobs.com
IT Quality Assurance Manager
Bdo • Oak Brook, Illinois, United States
onsitefull-time
Salary: $100,000 - $140,000 / year
Posted Feb 6, 2026Apply by Feb 6, 2027
Role & seniority: IT Quality Assurance Manager (manager-level, supervisory)
Stack/tools: JIRA; Enterprise Tester; HP Quality Center; Power BI; SQL/T-SQL; Selenium; familiarity with Agile and DevOps practices
Top 3 responsibilities
Develop and maintain QA processes, testing strategy, test plans, test scripts, and bug reports; ensure delivery aligns with design/requirements
Oversee defect triage, root-cause analysis, and action plans to prevent recurrence; coordinate with engineers, BAs, and QA analysts
Lead and mentor QA Analysts; supervise day-to-day team workload; drive continuous improvement of QA practices and adoption of new technologies
Must-have skills
5+ years in IT/Professional services QA; 2+ years managing QA/UAT teams
Strong experience writing test plans and executing automated tests (functional, smoke, regression, load, mobile)
Solid understanding of QA methodologies and tools; excellent communication and leadership abilities; strong analytical and problem-solving skills
Nice-to-haves
Experience with Agile/DevOps; additional QA tooling familiarity; experience with data/reporting tools (Power BI)
Bachelor’s degree; adaptability to fast-paced environments
Location & work type: Illinois, USA; not specified whether on-site/remote; details subject to standard company policies
Full Description
Job Summary
IT Quality Assurance manager role is responsible for the overall Quality Assurance team effectiveness and development and maintenance of proficient QA practices and processes across the IT solution delivery to various clients. This role is required to be champion and gatekeeper of the quality control to ensure the end-result meets the design and requirements expectations of the business experience in the quality control. The ideal candidate is high-energy, reliable, and a business value-driven professional whose expertise and strong leadership skills will be necessary for the continuous improvement in the solution delivery goals.
Job Duties
Responsible for the overall IT quality assurance, control processes, testing strategy and quality documentation for the project
Develops and maintains QA processes to establish software delivery practices, including Test plans, Test scripts, Bug Reports
Researches industry developments and updates quality assurance policies and procedures with a goal of continuous improvement in workflow and practices
Participates in the complete product life cycle for an efficient solution delivery
Delivers project deliverables on time by meeting key project milestones while adhering to development and quality standards
Maintains reported defects triage process by working closely with software engineers, business analysts, and quality assurance analysts
Maintains the process of root cause analysis for issues reported and establishes well-defined action plans to prevent these issues in the future
Assembles and consolidates testing status to internal and customer management teams
Represents the business team and requirements while actively working with technical team to assist with issue resolution
Coaches and mentors QA Analysts to ensure the best quality solution delivery to the client
Be a champion and driver of continuous improvement of QA processes and promote adoption of emerging technologies
Perform other duties as assigned
Supervisory Responsibilities
Supervises the day-to-day workload of the team on assigned engagements and reviews work product
Acts as mentor to team, as appropriate
Qualifications, Knowledge, Skills and Abilities
Education
High School Diploma or GED, required
Bachelor’s degree from an accredited university, preferred
Experience
Five (5) years of experience in Quality Assurance for IT or professional services organizations, required
Two (2) years of experience in managing QA, UAT teams within IT or professional services organizations, required
Strong experience with writing test plans and executing automated testing to include functional, smoke, regression, load, negative and mobile strategies, required
Strong understanding of Software QA methodologies, tools, and approaches, preferred
Adaptable to fast-paced changing industry practices, preferred
License/Certifications
N/A
Software
Technologies
One of following technology experience, preferred
JIRA
Enterprise Tester
HP Quality Center
Power BI
SQL / T-SQL
Selenium
Language
N/A
Other Knowledge, Skills & Abilities
Strong team management and interpersonal skills
Excellent communication and presentation skills, both verbal and written
Excels at operating in a fast-paced technical environment
Ability to solve problems, identify solutions, and appropriately escalate issues
Strong analytical and technical skills to manage the QA process
Experience with Agile, DevOps methodologies, a strong plus
Ability to manage various project deliverables across industries
Ability to maintain the repository of QA artifacts
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.
Illinois Range: $100,000 - $140,000
Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.
At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.
BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on
Welcoming diverse perspectives and understanding the experience of our professionals and clients
Empowering team members to explore their full potential
Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
Focus on resilience and sustainability to positively impact our people, clients, and communities
BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more!
*Benefits may be subject to eligibility requirements.
Equal Opportunity Employer, including disability/vets
