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SpaceX • Redmond, Washington, United States
Salary: $95,000 - $130,000 / year
Role & seniority: Automation Engineer (Operations, Level I/II) on Starlink Customer Success; mid-level engineering role.
Stack/tools: Python (3+ years), SQL; ETL concepts; automation tools (VBA, Python, C#); database structures; monitoring/alerting; documentation.
Build, maintain, and scale automation to improve customer experience and support for Starlink.
Develop alerts, monitoring, reporting on automation health and metrics; communicate results to leadership.
Collaborate with engineering/business teams, manage stakeholder requests, design measurable experiments, and document solutions.
Bachelor’s degree in engineering, mathematics, or STEM.
1+ years in engineering/software/data analytics/operations at a tech company.
3+ years of Python experience.
Master’s degree (Business or STEM).
Strong SQL expertise; database/query optimization; ETL development.
Demonstrated automation experience (VBA, Python, C#); startup/fast-paced environment experience.
Project management, communication to non-technical audiences, cross-functional collaboration.
Location & work type: Redmond/Seattle-area, WA (on-site with shuttle options; extended hours and travel possible); full-time; benefits/SOX/ITAR compliance apply.
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. AUTOMATION ENGINEER (STARLINK CUSTOMER SUCCESS) SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. At SpaceX, we are leveraging our experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system. Starlink is the world’s largest satellite constellation and is providing fast, reliable internet to 7M+ users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We’ve only begun to scratch the surface of Starlink’s potential global impact and are looking for best-in-class engineers and analysts to rapidly accelerate our growth around the globe. As an Operations Engineer, Automation on the Customer Success team, you will be responsible for developing, maintaining, and continuously improving both business-critical and experimental automation to unlock customer experience and support bottlenecks within the Starlink network. You will work closely with technical and engineering teams to make sure requirements are satisfied and the automation is robust. You will create reports, alerts, and monitoring systems to ensure that your automation is working correctly and communicate results to leadership.
Operations (Automations) Engineer/Level I: $95,000.00 - $115,000.00/per year
Operations (Automations) Engineer/Level II: $110,000.00 - $130,000.00/per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.