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SpaceX • Hawthorne, California, United States
Salary: $95,000 - $130,000 / year
Role & seniority: Automation Engineer (Starlink Customer Success); entry to mid-level (Engineering/Operations track)
Stack/tools: Python (3+ yrs), SQL, ETL concepts; automation tools (VBA, Python, C#), reporting/monitoring, documentation; collaboration with engineering and business teams
Build and maintain automation to scale Starlink customer growth and improve experience
Create alerts, monitoring, and health/metrics reporting; own automation status and performance
Collaborate across cross-functional teams; design experiments; document solutions; communicate results to leadership
Bachelor’s in engineering, math, or STEM
1+ year in engineering, software, data analytics, operations/product management at a tech company
3+ years Python experience
Master’s degree (Business or STEM)
SQL expertise; understanding of databases, ETL
Automation experience (VBA, Python, C#); startup/fast-paced environment experience
strong PM, stakeholder management, and ability to convey technical concepts to non-technical audiences
Location not specified; must be available for extended hours/weekends and travel to customer sites, SpaceX locations, and industry events as needed
Full-time/offered as Engineer levels I–II with commensurate compensation and benefits
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. AUTOMATION ENGINEER (STARLINK CUSTOMER SUCCESS) SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. At SpaceX, we are leveraging our experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system. Starlink is the world’s largest satellite constellation and is providing fast, reliable internet to 7M+ users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We’ve only begun to scratch the surface of Starlink’s potential global impact and are looking for best-in-class engineers and analysts to rapidly accelerate our growth around the globe. As an Operations Engineer, Automation on the Customer Success team, you will be responsible for developing, maintaining, and continuously improving both business-critical and experimental automation to unlock customer experience and support bottlenecks within the Starlink network. You will work closely with technical and engineering teams to make sure requirements are satisfied and the automation is robust. You will create reports, alerts, and monitoring systems to ensure that your automation is working correctly and communicate results to leadership.
Operations (Automations) Engineer/Level I: $95,000.00 - $115,000.00/per year
Operations (Automations) Engineer/Level II: $110,000.00 - $130,000.00/per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.