Staff Management and Training

• Hires, directs, supervises, and instructs staff in best practices for working with individuals with intellectual disabilities.
• Provides specialized training to staff on various topics to enhance their skills and expertise.
• Conducts and documents staff meetings, fostering a positive and collaborative team environment.
• Implements Harc's guidelines for staff supervision, performance management, and provide progressive discipline when necessary.

Resource Management

• Ensures availability and proper maintenance of instructional materials, supplies, and equipment required for program activities.
• Understands and provides input as required on the program budget, collaborate with supervisor to monitor the budget of the program, and manages resources efficiently.
• Monitors sources of income and prepares grant/fee applications and follow-up reports required by various funding sources.  Prepares cost reports as necessary with the Chief Financial Officer under the guidance of the Senior Director.
• Assists Senior Director to ensure appropriate funding for individuals supported by Harc to ensure that their support needs are met.
• Participates and encourages participation in organizational advocacy efforts to affect funding and systemic change.

Compliance and Reporting

• Upholds compliance with DDS licensing regulations and Quality Services Review (QSR) requirements, auditing standards, and Harc quality assurance requirements.
• Advises Senior Director of current on issues and trends in the field, including local, state and federal regulations and statutory requirements.
• Maintains up-to-date training commensurate with the position to ensure adherence to relevant regulations.
• Assists Senior Director to complete and ensure compliance with all departmental reporting requirements both internally and to external stakeholders in a timely manner.

Safety and Well-being

• Prioritizes the health, safety, and well-being of program participants, ensuring a secure and supportive environment.
• Provides on-call support and guidance for the managers of the programs and staff in the absence of the manager.
• Provides direct participant support in the event of inadequate staffing levels or work stoppage (strike).

Key Competencies

*** Leadership Skills:** Demonstrate the ability to lead and inspire a team, fostering a culture of excellence, innovation, and collaboration.

*** Effective Communication:** Excellent verbal and written communication skills with the ability to convey information clearly and sensitively to diverse audiences, including individuals with intellectual disabilities and their families.

*** Budget Management:** Experience with managing budgets, monitoring expenditures, and making informed decisions to ensure effective resource allocation.

*** Program Development and Quality Assurance:** Strong understanding of program development principles and experience in implementing quality assurance measures to enhance program effectiveness.

*** Training and Development:** Skillful in designing and delivering specialized training to staff, promoting continuous learning and professional growth.

*** Problem Solving:** Strong analytical and problem-solving skills, with the ability to identify and address operational challenges and drive continuous improvement.

*** Crisis Management:** Capacity to retain professionalism and composure during crises, ensuring the safety and well-being of participants and staff.

*** Flexibility and Adaptability:** Demonstrated ability to adapt to changing circumstances, manage multiple responsibilities, and respond to dynamic program requirements.

*** Motivational and Supportive Approach:** Ability to create a positive and inclusive environment, encouraging participants and staff to reach their full potential.

*** Understanding of Intellectual Disabilities:** Comprehensive knowledge of diverse learning styles and individuals with intellectual disabilities, facilitating personalized support and programming.

*** Compliance and Regulatory Knowledge:** In-depth understanding of regulatory requirements in the developmental services field, including compliance with DDS, DSS, and other relevant agencies.

*** Resource Management:** Proficient in efficiently managing resources, ensuring the availability of necessary materials and equipment for program activities.

Qualifications

1. Bachelor’s degree in business, psychology, or relevant degree; Master’s in related field is preferred.

2. Minimum of 5 years of experience in a management role, ideally overseeing DDS programs in a nonprofit organization.

3. Exceptional organizational abilities to manage and oversee the day-to-day operations of the program effectively.

4. Proficiency in Microsoft Office Suite, Google Suite, ADP, Therap, and various software and databases.

5. Must be able to obtain and maintain a Department of Developmental Services Medication Administration Certification card.

6. Attend agency-wide events and fundraisers.

7. Valid driver's license and reliable transportation.

Passionate about Harc's mission and dedicated to enhancing the lives of individuals through DDS programs.