🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
Cookies & analytics consent
We serve candidates globally, so we only activate Google Tag Manager and other analytics after you opt in. This keeps us aligned with GDPR/UK DPA, ePrivacy, LGPD, and similar rules. Essential features still run without analytics cookies.
Read how we use data in our Privacy Policy and Terms of Service.
🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
Intelex Technologies ULC • Bengaluru, Karnataka, India
Role & seniority: Experience Validation Specialist (product-facing, mid-career; 3–5+ years in UX research/product operations/business analysis or similar). Reports to Senior Manager, User Experience.
Stack/tools: Google Analytics, Google Tag Manager, usage analytics tools; New Relic (preferred); Jira; data querying/analysis; documentation and validation planning; collaboration with Product, UX, QA.
Validate use cases and conduct holistic UX reviews to ensure alignment with design intent, user expectations, and business scenarios.
Develop UAT scenarios, co-facilitate/observe customer UAT, document findings, and feed insights into product decisions.
Analyze product behavior from analytics data, log findings in Jira, deliver concise readouts, and support post-release validation and cross-squad feedback loops.
Strong analytical capabilities to derive insights from usage patterns and event data.
Detail-oriented observation to identify friction and usability issues; excellent written/verbal communication.
Ability to collaborate across Product, UX, QA, and cross-functional squads; advocate for end users; navigate ambiguity.
Experience with New Relic or similar monitoring tools; background in UX research, product operations, or customer-facing workflows.
Familiarity with accessibility principles and their impact on UX.
Location & work type: Location not specified; willingness to
We are looking for a highly detail-oriented Experience Validation Specialist who will ensure our digital products deliver an exceptional user experience. This role goes beyond traditional functional testing—acting as a Product Experience Champion by advocating for seamless, intuitive, and high-quality interactions across our web and mobile applications.
The ideal candidate is not only meticulous in identifying bugs and inconsistencies but also deeply understands user workflows, customer pain points, and business impact. They will collaborate closely with product managers, engineers, UI/UX designers, and customer-facing teams to validate real-world use cases to enhance product adoption.
This role is crucial in maintaining the integrity of our product experience, ensuring that every release meets our usability, accessibility, and quality standards before going live.
Responsibilities And Deliverables
Validate use cases internally to ensure they align with design intent, user expectations, and business scenarios Conduct holistic UX reviews across workflows, personas, and configurations to ensure experience consistency Collaborate with UX during design reviews, user story reviews, and early-stage ideation Develop UAT scenarios and co-facilitate or observe customer UAT, capturing findings and user expectations Conduct smoke tests after QA to confirm user-facing functionality behaves as intended Review and advise on accessibility implications from the user experience perspective Analyze product behavior using Google Analytics, New Relic, Google Tag Manager, and other internal data sources Query usage and adoption data to detect friction, unexpected behaviors, and opportunities for improvement Document all findings, insights, and experience gaps and log unresolved issues in Jira Deliver clear, concise summaries and readouts that support Product, UX, and Engineering decision-making Support post-release validation by assessing the live production experience and monitoring real-world usage Provide ongoing feedback loops across squads to ensure customer outcomes remain central to delivery Assist squads by contributing customer insights, observed pain points, and experience risks during feature definition Track and validate business outcomes associated with key use cases and enhancements
ORGANIZATIONAL ALIGNMENT
Reports to the Senior Manager, User Experience Works closely with UX Designers, Product Managers, Engineers, and Implementation teams Willing to work across time zones.
Qualifications
SKILLS & WORK TRAITS
Strong analytical skills with the ability to derive insights from usage patterns, quantitative data, and user behavior Comfortable running and interpreting event tracking, tags, and product data through Google Tag Manager and GA Detail-oriented with strong observational skills for identifying friction, usability issues, and configuration-dependent behavior Excellent communication and documentation skills, capable of translating observations into clear, actionable insights Ability to collaborate effectively with Product, UX, QA, and cross-functional squads Comfortable navigating ambiguity, asking the right questions, and advocating for the end user Values-driven, curious, and proactive in identifying experience risks and opportunities
TECHNICAL COMPETENCIES
Required
Experience with Google Analytics, Google Tag Manager, and usage analytics tools Ability to query and analyze data from available product analytics sources Proficiency with Jira and documenting structured findings Ability to create test scenarios and user-focused validation plans
Preferred
Experience with New Relic or similar performance/behavior monitoring tools Background in UX research, product operations, or customer-facing EHS workflows Familiarity with accessibility principles and how they impact user experience
Experience Required
3–5+ years in a product-facing role such as UX research, product operations, business analysis, customer success, product support, or similar Demonstrated experience evaluating software experiences and identifying usability issues Experience working with analytics tools to investigate user behavior
Fortive Corporation Overview
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About Intelex
Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex’s friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions. Visit www.intelex.com to learn more.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.
Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex’s friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions. Visit www.intelex.com to learn more.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
This position is also eligible for bonus as part of the total compensation package.