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Community Care of North Carolina Inc • Garner, North Carolina, United States
Role & seniority: Enterprise Quality Assurance Lead (QA leadership; 7+ years QA experience with 2+ years in leadership)
Stack/tools: Data testing; SQL/ETL; data warehouses; unit, integration, performance, UAT testing; QA automation tools (Selenium, JUnit, Postman, TestNG, JMeter); CI/CD integration; test data management; reporting dashboards
Define and drive the enterprise-wide data quality strategy, roadmap, standards, and governance; advocate for quality across SDLC
Lead and mentor a matrixed team of engineers and testers (manual and automated); oversee QA activities across data extraction/ingestion, unit, integration, performance, and UAT
Oversee testing programs with vendors and internal teams; develop test plans/cases and QA metrics; ensure quality is integrated in releases and CI/CD pipelines
Enterprise QA strategy design and implementation
Experience with data testing, large data sets, SQL, ETL/ELT, data warehouses
Hands-on QA automation experience and familiarity with Selenium, JUnit, Postman, TestNG, JMeter
Strong communication and leadership abilities; cross-functional collaboration
Experience in regulated/high-compliance industries (healthcare, finance)
Cloud platform experience (AWS preferred)
Familiarity with Agile/Scrum and TDD/BDD
Location & work type: Location and work type not specified in the provided information; no stated remote/hybrid/on-site
Position Summary CCNC is seeking an energetic, experienced and strategic Enterprise Quality Assurance Lead to lead and mature our overall quality assurance (QA) function. This role will be responsible for defining and implementing a robust, scalable data quality and QA strategy across the enterprise—including data testing, unit testing, performance testing, and user acceptance testing (UAT). The Enterprise Quality Assurance Lead will work cross-functionally with analytics, reporting and technology team members, and business stakeholders to ensure that quality is a core focus across the software development lifecycle (SDLC). This will also include working with CCNC’s vendors and other external stakeholders to ensure quality of data and systems performance across the board.
QA Strategy & Leadership
Define and drive the enterprise-wide data quality strategy and roadmap.
Establish best practices, standards, and governance for QA across teams.
Help drive quality assurance in the build of new value-based tools and in data extraction & ingestion efforts
Mentor and lead a matrixed team of engineers and testers (both manual and automated).
Advocate for quality throughout the organization with a shift-left mindset where applicable.
Play leading role in enterprise data governance efforts
Testing Oversight
Ongoing Data Quality efforts in conjunction with external partners and CCNC staff
Unit Testing in collaboration with developers for internal CCNC builds.
Integration and System Testing for cross-functional workflows including working with value-based care (VBC) vendors.
Performance Testing as required to ensure scalability and stability.
Data Testing, including data validation, ETL/ELT verification, and integrity checks across the different layers of the VBC platform including end reports and dashboards
User Acceptance Testing (UAT) by working with product owners and business users.
Identify and implement tools and frameworks to support automated and manual testing.
Collaboration & Communication
Collaborate with vendors, practices, engineering leads, product managers, DevOps, and business stakeholders to ensure quality is integrated into every phase of development.
Develop test plans, test cases, and QA metrics to measure and improve quality.
Provide clear communication around QA timelines, risks, and defect management.
Quality Infrastructure
Lead initiatives to build or enhance automated testing frameworks.
Integrate QA processes into CI/CD pipelines for continuous testing where applicable.
Support test data management, environment management, and release readiness assessments.
7+ years of experience in Quality Assurance, with at least 2 years in a QA leadership role.
Proven experience designing and implementing QA strategies at an enterprise level.
Strong knowledge of various testing methodologies (unit, functional, integration, performance, UAT).
Experience with data testing and working with large data sets (SQL, ETL, data warehouses, etc.).
Hands-on experience with QA automation tools (e.g., Selenium, JUnit, Postman, TestNG, JMeter, etc.).
Excellent communication and leadership skills.
Bachelor’s degree in Computer Science, Engineering, or a related field.
Experience in a regulated or high-compliance industry (e.g., healthcare, finance).
Experience with cloud platforms (AWS specific experience will be a plus).
Knowledge of Agile/Scrum and test-driven development (TDD/BDD).
Responsibilities may require working evenings and weekends with little advanced notice.
Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time.
Must be able to utilize office equipment, computer, keyboard, and phone with or without assistive devices.
Repetitive wrist motion and occasional lifting/carrying of up to 25 pounds.
This role may be require very minimal driving to time to meet with vendors, practices, or other internal departments.