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Talent500 • Bengaluru, Karnataka, India
Role & seniority: Senior QA Analyst / Salesforce QA Engineer
Stack/tools: Salesforce (Sales Cloud, Service Cloud, Experience Cloud, custom apps); API testing (Postman); defect management; Jira, Confluence; Agile/Scrum; UAT; Salesforce environments; CI/CD exposure (nice-to-have)
Execute functional, regression, integration, and UAT testing across Salesforce modules and custom features; document test plans and test cases
Perform API testing (Postman), validate third-party integrations, identify and track defects, collaborate with developers/admins to verify fixes
Review user stories/acceptance criteria, support UAT planning, validate data/workflows, contribute to QA process improvements and documentation
3+ years as Salesforce QA Analyst/Engineer; strong manual testing across Salesforce modules
Experience writing/executing test plans, test cases, and UAT scripts
API testing experience (Postman); solid QA methodologies (functional/integration/defect management)
Ability to work cross-functionally in Agile/Scrum; Jira/Confluence proficiency; strong communication
C1 English; ISTQB CTFL (preferred but not required)
CI/CD/continuous delivery QA exposure
Experience with Marketing Cloud (email journeys, segmentation, templates)
UAT coordination/training support; payment gateway or third-party integration validations
Data manipulation and boundary-case testing
Location & w
Senior QA Analyst What’s the role? We are seeking a Senior QA Analyst / Salesforce QA Engineer with strong experience testing Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and custom applications. This role will support end-to-end testing for multiple Salesforce implementations, ensuring high-quality releases through strong functional, regression, integration, and UAT testing practices. The ideal candidate has hands-on experience creating and executing test plans, writing detailed test cases, performing API testing, validating third-party integrations, and collaborating closely with cross-functional teams in an Agile environment. Experience with Postman and defect management tools is required. You will work closely with Salesforce developers, administrators, product owners, and project managers to maintain high-quality standards and support continuous delivery pipelines.
What will you do? Execute functional, regression, integration, and UAT testing across Salesforce Sales Cloud, Service Cloud, Experience Cloud, and custom-built features. Create and maintain comprehensive test plans, test cases, test scripts, and documentation aligned to business and technical requirements. Perform API testing using Postman to validate integrations with third-party systems. Identify, document, prioritize, and track defects; collaborate with developers and admins to reproduce, resolve, and verify fixes. Review user stories, acceptance criteria, and functional requirements to ensure adequate test coverage. Support UAT planning and execution, including coordinating with business stakeholders and providing training or user guidance when needed. Validate data accuracy, system workflows, boundary cases, and end-to-end business processes.
Participate in Agile/Scrum ceremonies: sprint planning, refinement, QA readiness, and retrospectives. Contribute to knowledge management through documentation, test artifacts, and process improvements. Assist in improving QA processes, standards, and automation opportunities across Salesforce environments.
C1 English level: Ability to communicate ideas clearly and effectively in English.