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Hexaware Technologies • Mexico, Chihuahua, Mexico
Role & seniority: Salesforce QA Lead with 8+ years Salesforce QA; 10+ years QA overall; proven team leadership in delivering large-scale Salesforce projects.
Stack/tools: Salesforce features (custom objects, workflows, Lightning components); manual and automated testing; test planning/execution; open-source or scriptless test automation; Jira for defect tracking; Agile; UAT; familiarity with ETL/ELT and API data integrations; DevOps-aligned testing practices.
Develop and execute comprehensive test plans, cases, and scripts for Salesforce apps (Sales Cloud, Service Cloud); perform functional, regression, integration, and end-to-end testing.
Validate Salesforce configurations, workflows, custom objects, and integrations with third-party systems/APIs; automate test cases and manage defects in Jira.
Lead testing efforts: mentor/coach testers, design testing programs and coverage (regression, smoke, feature), support UAT, collaborate with cross-functional teams, integrate testing into Agile/DevOps workflows.
Extensive Salesforce QA experience (8+ years) and overall QA background (10+ years).
Proficiency in manual and automated testing, test planning, and defect tracking (Jira).
Experience leading a testing team, designing testing programs, and integrating testing into Agile/DevOps.
Strong analytical and communication abilities; familiarity with Salesforce configurations, integrations, and API testing.
Salesforce QA Lead JD • 8+ years of Salesforce QA experience. • 10+ years of Quality Assurance experience. • Strong knowledge of Salesforce features (custom objects, workflows, Lightning components). • Expertise in manual and automated testing. • Hands-on experience with testing tools Develop and execute test plans, cases, and scripts for Salesforce applications (Sales Cloud, Service Cloud, etc.). • Perform functional, regression, integration, and end-to-end testing. • Validate Salesforce configurations, workflows, and custom objects. • Test Salesforce integrations with third-party systems and APIs. • Automate test cases using open source or scriptless frameworks. • Identify and track defects using tools like JIRA. • Collaborate with cross-functional teams to ensure business requirements are met. • Support User Acceptance Testing (UAT) and assist end-users. • Familiarity with Agile methodologies and defect tracking tools. • Excellent analytical and communication skills. • Additional 2-5 years’ experience with Salesforce and overall QA experience • Experience leading a testing team in delivery of a large-scale product on the Salesforce platform. • Experience designing testing programs from the inception of a project including strategies for various forms of testing, incorporation into agile and devops processes, processes for maintenance of test plans and results. • Ability to mentor and coach less experience testers/team members to improve their overall skills. • Understanding of how to test ETL, ELT and API based data integrations in and out of Salesforce. • Experience designing, planning, and supporting UAT activities. • Experience designing test suites for various coverage scenarios (i.e. regression, smoke, feature) • Commitment to incorporating testing into larger devops programs.