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Hexaware Technologies • Mexico, Chihuahua, Mexico
Role & seniority: Salesforce QA Lead with 8+ years Salesforce QA and 10+ years QA experience; experience leading testing teams on large-scale Salesforce delivery
Stack/tools: Salesforce (Sales Cloud, Service Cloud, custom objects, workflows, Lightning components); manual and automated testing; testing tools; open source or scriptless automation; JIRA; Agile/DevOps; UAT support
Develop and execute test plans, cases, and scripts for Salesforce applications; perform functional, regression, integration, and end-to-end testing
Validate Salesforce configurations, workflows, and custom objects; test Salesforce integrations with third-party systems and APIs; support UAT
Mentor less-experienced testers; design testing programs and strategies; ensure testing is integrated into Agile/DevOps processes and defect tracking
Strong Salesforce domain knowledge (custom objects, workflows, Lightning)
Proficiency in manual and automated testing; test planning and execution; defect tracking (JIRA)
Experience leading testing efforts; collaboration with cross-functional teams; analytical and communication skills
Familiarity with Agile methodologies; testing for ETL/ELT and API-based data integration
Experience delivering large-scale Salesforce products; designing testing programs from project inception
Ability to mentor/coach teams; extensive UAT design and support; development of test suites for
Salesforce QA Lead JD • 8+ years of Salesforce QA experience. • 10+ years of Quality Assurance experience. • Strong knowledge of Salesforce features (custom objects, workflows, Lightning components). • Expertise in manual and automated testing. • Hands-on experience with testing tools Develop and execute test plans, cases, and scripts for Salesforce applications (Sales Cloud, Service Cloud, etc.). • Perform functional, regression, integration, and end-to-end testing. • Validate Salesforce configurations, workflows, and custom objects. • Test Salesforce integrations with third-party systems and APIs. • Automate test cases using open source or scriptless frameworks. • Identify and track defects using tools like JIRA. • Collaborate with cross-functional teams to ensure business requirements are met. • Support User Acceptance Testing (UAT) and assist end-users. • Familiarity with Agile methodologies and defect tracking tools. • Excellent analytical and communication skills. • Additional 2-5 years’ experience with Salesforce and overall QA experience • Experience leading a testing team in delivery of a large-scale product on the Salesforce platform. • Experience designing testing programs from the inception of a project including strategies for various forms of testing, incorporation into agile and devops processes, processes for maintenance of test plans and results. • Ability to mentor and coach less experience testers/team members to improve their overall skills. • Understanding of how to test ETL, ELT and API based data integrations in and out of Salesforce. • Experience designing, planning, and supporting UAT activities. • Experience designing test suites for various coverage scenarios (i.e. regression, smoke, feature) • Commitment to incorporating testing into larger devops programs.