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NICE • pune, Maharashtra, India
Role & seniority: Senior Accessibility Automation Engineer (Individual Contributor)
Stack/tools: UI automation with Playwright; TypeScript/Java/JavaScript; CI/CD (Jenkins); defect tracking (Jira); accessibility tools (Axe-core, Axe DevTools, WAVE, Lighthouse, ARC Toolkit); WCAG 2.1/2.2; VPAT/ACR documentation
Conduct manual and automated accessibility testing of web applications against WCAG 2.1/2.2; validate keyboard accessibility, focus management, forms, media, and ARIA semantics
Develop, enhance, and maintain accessibility automation frameworks; integrate checks into CI/CD; shift-left accessibility practices
Collaborate with UI/UX, developers, and QA to ensure accessibility requirements are understood, implemented, and verified; author/update ACR/VPAT documentation
5–8 years IT Automation QA; 2–4 years accessibility testing; 2+ years UI automation
Expertise in test strategy, design of test cases/plans
Proficiency with Playwright (or equivalent), TypeScript/Java/Javascript
Experience with Jenkins and Jira; Agile environment
Deep knowledge of WCAG 2.1/2.2 and practical testing/automation application
Hands-on with assistive technologies (JAWS, NVDA, VoiceOver, TalkBack) and accessibility tools
IAAP CPACC or WAS certification (or in progress)
Understanding of inclusive design; front-end basics (HTML/CSS/JS)
Experience creating/verifying VPAT/ACR for enterpris
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Senior Accessibility Automation Engineer is responsible for evaluating digital products to ensure they meet accessibility standards (WCAG) and provide an inclusive experience for all users, including people with disabilities. The role involves both manual and automated accessibility testing, building scalable automation frameworks, defect reporting, and providing guidance to development teams based on WCAG 2.1 and 2.2 criteria. How will you make an impact? Conduct comprehensive accessibility testing of web applications using both manual techniques and automated tools. Evaluate user interfaces against WCAG 2.1 and WCAG 2.2 success criteria, including perceivable, operable, understandable, and robust principles. Perform manual testing using leading assistive technologies, including screen readers (JAWS, NVDA, VoiceOver, TalkBack), color contrast analyzer, screen magnifiers, and speech recognition software (Dragon). Develop, enhance, and maintain accessibility automation frameworks using industry standard tools and libraries‑standard tools and libraries Integrate automated accessibility checks into CI/CD pipelines to enforce shift-left accessibility practices. Document accessibility findings with clear, actionable defect descriptions, screenshots, conformance level, success criteria in our test management system (i.e. JIRA) Collaborate with UI/UX designers, developers, and QA teams to ensure accessibility requirements are understood and implemented throughout the SDLC with a mindset for ‘shift-left’ accessibility practices. Validate accessibility fixes and ensure new features do not introduce accessibility regression before release. Assist in performing the audit for different applications within CX suite. Author and maintain accurate Accessibility Conformance Reports (ACRs) using the VPAT (Voluntary Product Accessibility Template) framework (Intl, EU, and US editions). Stay current with evolving accessibility standards, assistive technology advancements, automated testing tools, and best practices. Have you got what it takes?
B. E./B.Tech in Computer Science, Industrial/Electronic Engineering.
Screen readers: NVDA, JAWS, VoiceOver, TalkBack
Accessibility tools: Axe DevTools, WAVE, Lighthouse, ARC Toolkit, Color Contrast Analyzers
Req ID: 10088
Reporting into: Tech Manager, Engineering, CX
Role Type: Individual Contributor About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.