Full Description

About the Team

It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.

Our Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain. Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

About the Location

Collaborative Work Environment

• At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

Onsite Position

• This position is considered to be Fully Onsite, work is to be done onsite at a PetSmart location (Phoenix Home Office, PetSmart stores, Merchandise Development Center, Distribution Centers or another PetSmart site).

Field Position

• This position is considered Field based and is considered to be a blend of onsite and remote work activity. Field associates will spend their time both traveling to and spending time in various PetSmart locations and can expect to be asked to travel to Phoenix Home Office periodically throughout the year. Field associates typically work out of their home office when not traveling as outlined above.

Additional Job Considerations

Key Responsibilities Design and execute manual test cases for features, enhancements, and system updates Perform feature, integration, regression, and end-to-end testing in integrated application environments Support QA activities including test planning, test data preparation, and test environment usage Collaborate with product owners and stakeholders to review requirements and acceptance criteria Execute testing for sprint releases, major feature releases, and hotfixes Log, track, and validate defects and enhancements using Jira or similar tools Maintain and update test cases and test documentation as functionality evolves Provide timely testing feedback during the development lifecycle Work closely with development teams to reproduce, analyze, and retest defects Collect and share test execution and defect status as needed Skills & Qualifications 3–4 years of manual QA testing experience Solid understanding of software testing principles and QA best practices Experience working in Agile / Scrum environments Hands-on experience with Jira, Confluence, Qtest or similar tools Strong analytical and problem-solving skills Good written and verbal communication skills Ability to work independently with minimal supervision Strong attention to detail and quality mindset Ability to manage changing priorities and tight deadlines POS or retail application testing experience is a plus, not required