Role & seniority: Insurance Verification Specialist; Entry-level/Associate

Stack/tools: EMR system; online payer portals; benefit verification forms; direct calls to insurance carriers

Top 3 responsibilities

Verify patient eligibility and benefits via payer portals and direct insurer outreach
Accurately complete benefit verification forms in the EMR; update demographic/insurance data
Ensure timely benefit investigations; resolve discrepancies with internal and external teams

Must-have skills

1 year of medical insurance verification experience
High School Diploma or equivalent (some college preferred)
Proficiency with EMR systems, payer portals, and written/verbal communication

Nice-to-haves

Some college coursework
Additional experience in patient financial services or benefits coordination
Location & work type: Location not specified; Full-time role with comprehensive benefits

Full Description

The Insurance Verification Specialist ensures an excellent patient experience by accurately verifying patient eligibility and insurance plan benefits. This role involves utilizing online resources, contacting insurance carriers, and completing benefit investigation forms within the EMR system. We look forward to receiving your application if this resonates with your career goals and skillset!

Essential Responsibilities

Verify patient eligibility and insurance benefits through online payer portals and direct calls to insurance companies. Accurately complete benefit verification forms in the EMR system. Follow established department procedures to ensure benefit investigations are completed in a timely manner. Communicate with internal Patient Financial Services staff and external practice managers to resolve discrepancies in demographic or insurance information. Review, update, and maintain accurate demographic and insurance data in the EMR system. Support and actively participate in initiatives aimed at enhancing individual, departmental, and organizational performance.

Experience

1 year of work experience in Medical Insurance Verification is required High School Diploma or equivalent required - some college preferred

Why You'll Love Working Here – Our Amazing Benefits

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is also available.

Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.

Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.

Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!

Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.

Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.

Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.

Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!

Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.