🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
Cookies & analytics consent
We serve candidates globally, so we only activate Google Tag Manager and other analytics after you opt in. This keeps us aligned with GDPR/UK DPA, ePrivacy, LGPD, and similar rules. Essential features still run without analytics cookies.
Read how we use data in our Privacy Policy and Terms of Service.
🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
OCD Anxiety Centers • Orem, Utah, United States
Salary: 120 hours) of “Pa
Role & seniority: Verification of Benefits (VOB) Specialist; mid-level healthcare operations role. Full-time, in-person.
Stack/tools: Insurance verification via payer portals and outbound calls; EHR systems (e.g., Imagine, ADS); medical billing software; accurate data entry and documentation.
Verify insurance eligibility/benefits for prospective clients and document details (deductibles, copays, coinsurance, authorizations).
Identify pre-authorizations and payer-specific requirements; ensure timely, compliant verifications prior to admission.
Maintain accurate benefit information in the EHR, communicate with Admissions, and support denial/authorization questions; participate in process improvements.
High school diploma or equivalent; minimum 2 years in insurance verification, medical billing, or related healthcare role.
Proficiency with medical billing software and EHRs; knowledge of insurance benefits/verification and medical terminology.
Strong written/verbal communication, organization, time management, and attention to detail; ability to work independently in a fast-paced environment; accurate data entry.
Location & work type: South Jordan, UT; in-person; Monday–Friday, 8-hour shifts.
This is a full-time, in-person role
Hours: 8 hour shift - Monday to Friday South Jordan, UT office
The Purpose of Your Role
The Verification of Benefits (VOB) Specialist verifies insurance eligibility and benefits for prospective clients prior to admission. Working closely with the Admissions team, this role ensures benefit information is accurate, clearly communicated, and properly documented. The VOB Specialist supports a smooth intake process by confirming coverage details, identifying authorization requirements, securing required financial documentation, and completing all verifications in a timely and compliant manner.
The Company You’ll Join
OCD Anxiety Centers has a true passion for bringing help and hope to some of the most underserved clinical populations. We strive to change the lives of individuals and their families who have been suffering from unrelenting anxiety, disturbing and terrifying thoughts, uncontrollable worry, exhausting behaviors and rituals, and avoidance that keeps them from living their lives. We are an evidence-based practice, which means we do what works, we stay up to date with scientific research, and we regularly attend international training to keep us at our very best.
Our Investment in You
A competitive base salary with performance-based bonuses 401k match
Core benefits: medical/dental/vision, with the company contribution to medical benefit for employee Company-paid employee life insurance Voluntary benefits Paid time off includes 15 days (120 hours) of “Paid Time Off”, 5 days (40 hours) of “Sick Time”, and 9 days (72 hours) “Company holiday” pay Paid specialized ongoing training, strengthening your skills, experiences, and connections that will help advance your career
The Team You’ll Work With
Growth Proactivity Positivity Results Driven
We set the bar that high for practical and aspirational reasons. Candidates with similar ethical standards, who have the ability to adapt in a fast-moving working culture, and are committed to providing excellent client service are encouraged to apply.
100% accuracy in benefit verification and documentation 100% of verifications are completed within one hour of request. Maintain a variance of less than 2 percent between verified benefits and actual payer reimbursement outcomes.
Please note: When you achieve any of the above key indicators your supervisor will counsel with you to set a new goal.
Insurance Verification and Eligibility
Contact insurance companies through outbound calls or utilize payer portals to verify benefits and eligibility for prospective clients. Accurately obtain and document benefit details including deductibles, copays, coinsurance, out-of-pocket maximums, authorization requirements, and coverage limitations. Identify requirements for pre-authorizations, single case agreements, or other payer-specific conditions prior to admission.
Documentation and Systems
Document all benefit information and payer communications accurately and thoroughly in the EHR system. Maintain an organized system for initial and ongoing benefit verifications. Ensure benefit information remains current and reflects any changes prior to admission.
Client and Team Communication
Communicate clearly and professionally with admissions and business office to answer questions regarding client’s insurance benefits and financial responsibility. Work closely with the Admissions team to ensure all verifications are completed promptly and accurately.
Compliance and Collaboration
Regularly audits verification of benefits activities to identify inaccuracies, trends, or process gaps, and develop corrective action plans to improve accuracy, efficiency, and compliance. Collaborates with leadership and admissions staff to implement process improvements, reinforce best practices, and reduce recurring errors. Adhere to all company policies, procedures, and compliance standards. Collaborate with supervisors and team members to continuously improve workflows and accuracy. Perform additional duties assigned by leadership.
High school diploma or equivalent. Minimum of two years of experience in insurance verification of benefits, medical billing, utilization review, or a related healthcare role.
Proficiency in medical billing software and EHR systems (e.g., Imagine, ADS) Demonstrated knowledge of insurance benefits and eligibility verification. Familiarity with medical terminology and medical billing practices. Lightning Step Experience preferred
Strong written and verbal communication skills. Excellent organization, time management, and attention to detail Ability to work independently while managing multiple priorities in a fast-paced environment. Ability to communicate effectively with insurance payors and obtain accurate information. Accurate and efficient electronic data entry skills.
Disclaimer
OCD Anxiety Centers has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, OCD Anxiety Centers reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice.
Equal Employment Opportunity Commission (EEOC) statement
OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, social, educational, and recreational programs.
Learn More
https: //www.ocdanxietycenters.com/about-us/