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Expleo • Dublin, Leinster, Ireland
Role & seniority: Senior/Program QA Manager – manages delivery of large end-to-end programmes and teams; sets standards for quality, planning, and on-time, on-budget delivery.
Stack/tools: project planning tools; quality assurance methodologies and standards; test environment design; end-to-end test scripts and reuse; reporting mechanisms; governance and risk management practices.
Direct and manage full project life cycle and QA across complex programmes; facilitate workshops and requirements gathering; manage risk levels.
Lead test strategy, environments, test plans, schedules, resources, and sign-off against budgets and timelines.
Advise on risk assessment, implement corrective/preventive actions, and drive quality process improvements and metrics; provide QA governance and stakeholder alignment.
Excellent client-facing communication and advisory ability; strong people management and team leadership.
Deep QA management expertise, including quality assurance methodologies and defect prevention.
Strong problem-solving, planning/organisational skills, and ability to manage multiple stakeholders.
Project Management qualification; ISTQB Advanced; programming skills; additional QA certifications; broader domain knowledge.
Location & work type: Location not specified; work type not specified.
Overview You will manage the delivery of large end to end programmes of work, along with the defined work packages to the client and provide effective management to teams and give guidance to others and key business users. You will direct and manage the full project-life cycle, setting standards for assignments and applications. You will provide management for the team in planning, designing, and developing frameworks and procedures relating to quality whilst meeting on-time and on-budget project goals. Responsibilities Develops strategies and directs teams with diverse scope on complex programmes of work. Facilitation of workshops and requirement gathering sessions and able to describe the level of risk associated with various projects. Ensures that project deliverables are completed within agreed cost, timescale and resource budgets, and are signed off, proactively aims to achieve personal and team utilisation targets. Uses project planning tools and participates in the identification of and planning for future resource needs. Develops a fit-for-purpose reporting mechanism. Responsible for overall test plan design and processes, applying, articulating and constructing business specific end to end scenarios, defining standards for the development of test scripts, deployment and reuse. Specifies the test environment for the whole life-cycle testing and ensuring it reflects business requirements for execution. Consults with key business stakeholders to ensure application design is optimised for testability. Allocates and co-ordinates test schedules, work and resource plans; managing progress of all activities against the plan, managing own deliverables and that of others to meet delivery deadlines. Provides quality assurance evaluation estimates on various projects, including the ability to execute vision, goals and direction of a team/teams. Diagnoses problems and probes underlying issues to generate multiple potential solutions. Can proactively anticipate and prevent problems, facilitates buy-in and guides implementation of corrective and/or preventive actions for complex issues. Identifies potential consequences and risk levels. Creates quality assurance procedures and user instructions to ensure a reusable process and tools approach. Defines and implements quality process improvements and metrics focused on defect prevention. Advises on risk assessment and risk management strategies for projects or release level. Inputs into proof of concept exercises and assists sales with pre-sales collateral. Identifies opportunities to expand client assignments Qualifications Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experienceISTQB