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Job Description Where you’ll work: Remote/ India As a Senior Salesforce Quality Engineer, you will play a crucial role in ensuring the quality, performance, and reliability of our Salesforce implementations supporting Sales, Marketing, Finance, Customer Success, and other business teams. You will be responsible for test planning, execution, automation, and issue resolution across customized Salesforce features, integrations, and managed packages. You will work in close collaboration with Salesforce developers, admins, architects, and business stakeholders in an Agile environment to deliver secure and robust solutions. Your Day to Day As a Senior Salesforce Quality Engineer, you would be working on Analyze business requirements, technical specifications, and user stories to design comprehensive test plans and test cases for Salesforce projects. Perform functional, regression, integration, and user acceptance testing (UAT) for Sales Cloud, Service Cloud, CPQ, and custom solutions. Validate data integrity across Salesforce and integrated systems Log, track, and triage defects; work closely with development and admin teams to resolve issues Document and maintain QA artifacts, including test cases, test scripts, and test results Collaborate with stakeholders to clarify requirements, expected outcomes, and acceptance criteria Contribute to the continuous improvement of QA processes and best practices Participate in daily standups, sprint reviews, and defect triage sessions. Lead QA efforts on major Salesforce projects, integrations, or releases; mentor and provide guidance to mid-tier and junior QA team members. Define and implement overall test strategy, including test automation planning, selection of QA tools/frameworks, and non-functional (performance, security) testing What We’re Looking For As a Senior Salesforce Quality Engineer your background will look like: 5+ years hands-on QA experience with Salesforce platforms (Sales Cloud, Service Cloud, CPQ, and integrations) Proven track record of leading QA efforts on complex Salesforce implementations Strong experience with QA automation frameworks, scripting, and CI/CD integration Deep understanding of Salesforce architecture, configuration, and metadata Experience with integrated platforms (REST/SOAP APIs, middleware, and homegrown platforms) Experience designing and executing non-functional tests (performance, security, scalability) Excellent problem-solving, & leadership skills. ISTQB certification or equivalent QA certifications a plus; Salesforce certifications desirable. General Qualifications Understanding of Agile/Scrum methodologies Analytical and problem-solving mindset Ability to work collaboratively across distributed teams Proactive attitude towards process improvement and learning What We Offer At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team: Comprehensive health benefits, life and disability insurance, and fertility and family-forming support program Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days Tuition and reading reimbursement programs to support your continuous learning and professional growth Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact. GoTo performance bonus program to celebrate your impact and contributions. Monthly remote work stipend to support your home office expenses. At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed .Learn more. At GoTo, we’re shaping the future of work—driven by curiosity, innovative thinking, and a passion for solving real challenges. As the leader in cloud communications and IT, our solutions are built for what’s next and guided by a relentless focus on customers. Our culture thrives on diverse perspectives, ownership, and a growth mindset that fuels continuous learning and adaptation. Here, collaboration and authenticity spark new ideas and drive real action—so your impact is seen, felt, and valued. Join GoTo to build what’s next and accelerate your journey alongside teammates who turn possibility into reality.