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Application Tester Support Analyst

Digital Infuzion Rockville, Maryland, United States

remotefull-time

Salary: $70,000 - $90,000 / year

Posted Feb 24, 2026Apply by May 25, 2026

Role & seniority: Application Tester Support Analyst; experienced professional with 5–10 years in analyzing and implementing clinical/EDC workflows (mid-to-senior level).

Stack/tools: Clinical/EDC systems; user acceptance testing (UAT); requirements elicitation and process mapping; protocol-to-config translation; documentation (SOPs/guides); regulatory compliance (21 CFR Part 11); collaboration with development and reporting teams.

Top 3 responsibilities

  • Analyze clinical workflows and functional specifications; elicit requirements and map processes.

  • Support UAT planning and execution; translate protocol requirements into system configuration.

  • Provide tier-2 issue analysis and collaborate with development; produce SOPs/guides/documentation; ensure 21 CFR Part 11 compliance.

Must-have skills

  • 5–10 years’ experience analyzing/implementing clinical/EDC workflows.

  • Experience translating protocol requirements into system configuration.

  • Strong understanding of data elements, metadata, and traceability.

  • Ability to partner with development and reporting teams.

Nice-to-haves

  • Familiarity with regulatory standards (e.g., 21 CFR Part 11) in practice.

  • Experience with EDC systems and UAT processes.

  • Proven documentation/guidance production skills.

Location & work type: Remote/work-from-home eligible.

Full Description

We believe that by equipping researchers with rapid insights and providers with tailored, on-demand data, we can help people lead better, healthier lives. At Digital Infuzion, we harness innovative healthcare solutions and cutting-edge bioinformatics to make meaningful impacts in patient care.

Our team thrives in a creative, open, and growth-oriented environment, guided by our core values

Outcomes First: Focusing on what matters most and making timely, informed decisions.

Innovative: Embracing creativity and continuous improvement to drive novel solutions.

Radical Candor: Communicating openly and honestly, balancing direct feedback with genuine care.

Never Satisfied: Pursuing excellence and continuous growth beyond the status quo.

Resilient: Adapting and persevering through challenges, turning obstacles into opportunities.

If you're passionate about leveraging technology to improve healthcare and want to work in an environment that values innovation and collaboration, we may have just the opportunity for you.

Position Summary

  • The Application Tester Support Analyst analyzes clinical and operational workflows and supports system configuration validation and UAT activities within clinical and electronic data capture systems. This role ensures alignment with protocol requirements and regulatory standards. This is a work from home eligible position.

Key Responsibilities

  • Analyze clinical workflows and functional specifications.
  • Elicit requirements and perform process mapping.
  • Support UAT planning and execution.
  • Translate protocol requirements into system configuration.
  • Provide tier-2 issue analysis and collaborate with development teams.
  • Produce SOPs, guides, and documentation.
  • Ensure compliance with 21 CFR Part 11 concepts.

Required Qualifications

  • 5–10 years of experience analyzing and implementing clinical/EDC system workflows.
  • Experience translating protocol requirements into system configuration.
  • Strong understanding of data elements, metadata, and traceability.
  • Experience partnering with development and reporting teams.
  • Digital Infuzion does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor per Federal laws.
  • We can provide reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact Human Resources at HR@digitalinfuzion.com. The decision on granting reasonable accommodation will be made on a case-by-case basis.
Workflow AnalysisSystem ConfigurationUAT PlanningProtocol TranslationIssue AnalysisSOP Production21 CFR Part 11 ComplianceRequirement ElicitationProcess MappingClinical SystemsEDC SystemsData ElementsMetadataTraceabilityCollaborationDocumentationmulti-location

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