Application Tester Support Analyst
Digital Infuzion • Rockville, Maryland, United States
Role & seniority
- Application Tester Support Analyst (experience-driven; 5–10 years preferred)
Stack/tools
-
Clinical/EDC systems
-
UAT planning/execution
-
Regulatory compliance (21 CFR Part 11 concepts)
-
Process mapping, requirements elicitation, SOPs/guides documentation
-
Collaboration with development and reporting teams
Top 3 responsibilities
-
Analyze clinical workflows and functional specifications; elicit requirements and map processes
-
Plan and execute User Acceptance Testing activities; translate protocol requirements into system configurations
-
Provide tier-2 issue analysis and collaborate with development teams; produce SOPs, guides, and documentation
Must-have skills
-
5–10 years analyzing and implementing clinical/EDC system workflows
-
Ability to translate protocol requirements into system configuration
-
Strong understanding of data elements, metadata, and traceability
-
Experience partnering with development and reporting teams
Nice-to-haves
-
Familiarity with 21 CFR Part 11 concepts
-
Experience producing SOPs, user guides, and other documentation
-
Prior remote/work-from-home experience
Location & work type
- Work-from-home eligible; location not specified (remote-friendly)
Full Description
We believe that by equipping researchers with rapid insights and providers with tailored, on-demand data, we can help people lead better, healthier lives. At Digital Infuzion, we harness innovative healthcare solutions and cutting-edge bioinformatics to make meaningful impacts in patient care.
Our team thrives in a creative, open, and growth-oriented environment, guided by our core values
Outcomes First: Focusing on what matters most and making timely, informed decisions.
Innovative: Embracing creativity and continuous improvement to drive novel solutions.
Radical Candor: Communicating openly and honestly, balancing direct feedback with genuine care.
Never Satisfied: Pursuing excellence and continuous growth beyond the status quo.
Resilient: Adapting and persevering through challenges, turning obstacles into opportunities.
If you're passionate about leveraging technology to improve healthcare and want to work in an environment that values innovation and collaboration, we may have just the opportunity for you.
Position Summary
- The Application Tester Support Analyst analyzes clinical and operational workflows and supports system configuration validation and UAT activities within clinical and electronic data capture systems. This role ensures alignment with protocol requirements and regulatory standards. This is a work from home eligible position.
Key Responsibilities
- Analyze clinical workflows and functional specifications.
- Elicit requirements and perform process mapping.
- Support UAT planning and execution.
- Translate protocol requirements into system configuration.
- Provide tier-2 issue analysis and collaborate with development teams.
- Produce SOPs, guides, and documentation.
- Ensure compliance with 21 CFR Part 11 concepts.
Required Qualifications
- 5–10 years of experience analyzing and implementing clinical/EDC system workflows.
- Experience translating protocol requirements into system configuration.
- Strong understanding of data elements, metadata, and traceability.
- Experience partnering with development and reporting teams.
