
Application Tester Support Analyst
Digital Infuzion • United States
Role & seniority: Application Tester Support Analyst (mid–senior, with 5–10 years in clinical/EDC workflow analysis)
Stack/tools: Clinical/EDC systems; UAT planning/execution; protocol-to-configuration translation; SOPs, guides, and documentation; regulatory concepts (21 CFR Part 11); data elements, metadata, traceability; collaboration with development and reporting teams
Top 3 responsibilities
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Analyze clinical workflows and functional specifications; elicit requirements and map processes
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Support UAT planning/execution and translate protocol requirements into system configuration
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Provide tier-2 issue analysis, collaborate with development, and produce SOPs/guides/docs ensuring compliance
Must-have skills
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5–10 years’ experience analyzing/implementing clinical/EDC workflows
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Ability to translate protocol requirements into system configuration
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Strong understanding of data elements, metadata, traceability; experience partnering with dev/reporting teams
Nice-to-haves
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Experience with regulatory compliance (21 CFR Part 11)
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Familiarity with clinical data capture environments and related validation activities
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Location & work type: Remote/work-from-home eligible; open to candidates who can support distributed collaboration
Full Description
We believe that by equipping researchers with rapid insights and providers with tailored, on-demand data, we can help people lead better, healthier lives. At Digital Infuzion, we harness innovative healthcare solutions and cutting-edge bioinformatics to make meaningful impacts in patient care.
Our team thrives in a creative, open, and growth-oriented environment, guided by our core values
Outcomes First: Focusing on what matters most and making timely, informed decisions.
Innovative: Embracing creativity and continuous improvement to drive novel solutions.
Radical Candor: Communicating openly and honestly, balancing direct feedback with genuine care.
Never Satisfied: Pursuing excellence and continuous growth beyond the status quo.
Resilient: Adapting and persevering through challenges, turning obstacles into opportunities.
If you're passionate about leveraging technology to improve healthcare and want to work in an environment that values innovation and collaboration, we may have just the opportunity for you.
Position Summary
The Application Tester Support Analyst analyzes clinical and operational workflows and supports system configuration validation and UAT activities within clinical and electronic data capture systems. This role ensures alignment with protocol requirements and regulatory standards. This is a work from home eligible position.
Key Responsibilities
Analyze clinical workflows and functional specifications. Elicit requirements and perform process mapping. Support UAT planning and execution. Translate protocol requirements into system configuration. Provide tier-2 issue analysis and collaborate with development teams. Produce SOPs, guides, and documentation. Ensure compliance with 21 CFR Part 11 concepts.
Required Qualifications
5–10 years of experience analyzing and implementing clinical/EDC system workflows. Experience translating protocol requirements into system configuration. Strong understanding of data elements, metadata, and traceability. Experience partnering with development and reporting teams.
Digital Infuzion does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor per Federal laws.
We can provide reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact Human Resources at HR@digitalinfuzion.com. The decision on granting reasonable accommodation will be made on a case-by-case basis.