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Apple • Cupertino, California, United States
Role & seniority: Software Quality Engineer, mid-to-senior level, on the Apple Maps Client team.
Stack/tools: software quality engineering practices (test planning/strategies, test case definitions, bug triage, data analysis, test execution), collaboration with developers and other test engineers; experience with automation results triage.
Create test documents, execute and analyze test data, and triage bugs.
Lead testing procedures and validate both legacy and new Maps features across Apple platforms.
Deliver clearly documented test plans/strategies and communicate results to cross-functional teams.
Strong customer-experience focus; solid software quality engineering background.
Proficient in test planning, test case definition, problem analysis, debugging, and issue diagnosis.
Ability to execute test cases and report actionable results; triage automation results; excellent cross-team communication.
Bachelor’s or Master’s in Computer Science/Engineering or equivalent experience.
Ability to learn new technologies independently; self-motivated and highly organized.
Meticulous attention to detail; adept at investigating, debugging, and triaging difficult problems in a fast-paced, agile environment.
Apple Maps is an immersive, enjoyable, and practical tool that benefits everyone. It provides us with a comprehensive understanding of our global world and how we navigate it. Apple Maps empowers us to explore new destinations and discover the world around us. It defines our communities and highlights cultural significance for our users, our Maps team, and Apple as a whole. The Apple Maps Client team is seeking a dedicated and self-motivated Software Quality Engineer to collaborate closely with development and other test engineering teams across Apple. We are a team that conceptualizes, iterates, executes, and builds new features on an ongoing basis, while simultaneously maintaining the highest quality of all our legacy Maps features for all our users. If you are passionate about quality, the world around you, and eager to make a positive impact on the experience of our Apple Maps customers, we invite you to explore this opportunity further.
DESCRIPTION
The Maps Software Quality Engineer is responsible for collaborating closely with developers and other test engineers to thoroughly test all legacy and new Maps App features. Our team is responsible for creating test documents, executing and analyzing data, conducting bug triaging, leading testing procedures, and ensuring the successful development of new features. We collaborate with cross-functional development teams to ensure that our Maps organization delivers the highest quality application possible across all of Apple’s platforms. The individual filling this position should possess the ability to rapidly comprehend and distill highly intricate matters into concise and comprehensible solutions, delivering clearly documented test plans and strategies. They must be a proactive quality engineer with exceptional communication skills and a strong desire to excel in a challenging and dynamic environment.
MINIMUM QUALIFICATIONS
Obsession over the customer experience. Possess knowledge and real-world
experience with software quality engineering: test planning and strategies, test case definitions, and problem analysis. Demonstrate strong analytical skills with an ability to identify, diagnose, regress and debug issues thoroughly. Ability to execute test cases; report clear, concise, and actionable results/data to various technical and functional teams. Triage automation results, report and escalate issues appropriately to the different cross-functional teams. Exceptional communication skills, comfortable collaborating with all levels of engineering, product, and testing teams across Apple to help with new feature development and validation. Bachelors or Masters in Computer Science, Computer Engineering, or equivalent experience.
PREFERRED QUALIFICATIONS
Ability to learn new technologies independently, innovate & bring new perspectives to our team. Self-motivated, flexible, highly organized problem solver with meticulous attention to detail, ability to investigate, debug and triage difficult problems both independently and cooperatively, in a fast-paced, agile and dynamic environment.