Role & seniority: QA Analyst - Lead (senior/lead-level role)

Stack/tools: manual testing across functional, integration, and regression; testing traceability; defect triaging; exploratory testing; test-automation awareness (not required); potential experience with virtual response unit / contact center testing; release-cycle awareness

Top 3 responsibilities

Lead testing efforts across development, QAAS, and Lines of Business; drive delivery
Guide exploratory testers, ensure coverage, and identify gaps; prioritize by risk/impact
Manage risk, quality metrics, and status/risk communications; optimize resources and processes

Must-have skills

3+ years QA experience with strong organizational/leadership capability
Experience across functional, integration, and regression testing
Ability to test by risk/impact, prioritize tests, and drive delivery
Defect triaging, testing traceability, and data-driven approaches
Expert in exploratory testing and leading testing activities
Strong communication and cross-team collaboration

Nice-to-haves

Automation experience or interest (not mandatory)
Virtual Response Unit/Contact Center testing experience
Domain knowledge or quick domain onboarding
Process optimization mindset to eliminate waste and maximize ROI

Location & work type: Brooklyn, OH; 6+ month contract (extension possible); on-site expected

Full Description

Job Title: QA Analyst - Lead

Location: Brooklyn, OH

Duration: 6+ Months (Extension Possible)

Skills / Experience Needed

3+ years of experience in quality assurance with keen organizational skills, an ability to both delegate, lead and dig-in with extensive knowledge of quality assurance practices and methods
Functional, Integration and Regression Testing Experience
Working across development, QAS and Lines of Business.
Testing Traceability, Defect Triaging, Solution and Data Driven
Automation experience/Interest a plus. Not mandate.
Virtual Response Unit or Contact Center Testing Experience a plus
Understands the test automation coverage and guides exploratory testers to fill the gaps.
Intimate understanding of an application domain, the release schedule, the user community, and can work with the other members of the project team to drive delivery.
Understands how to assess an application's functionality by risk, impact and importance in order to prioritize the test execution and concentrate test coverage appropriately.
Domain knowledge or the ability to quickly understand the core functionality an client experience of an application.
Command of the types and number of resources needed for each effort and the ability to maximize their assignments to generate the greatest impact.
A process optimizer - - sees the opportunities for automation, can spot tasks and tests that do not add value and can eliminate waste to optimize the resources at-hand.
Expertise in exploratory testing and guiding others in exploratory test paths to maximize coverage.
Able to lead in all phases of the project and can communicate with others in the organization about the status and risks of the effort in detail.
Solid analytical skills to assess and report on quality metrics, app health, and project risks.

Desired Skills and Experience

Quality Assurance, Testing, QA, Manual Testing, Functional Testing, Integration Testing, Regression Testing, Automation Testing

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.