Full Description

Job Description

We are looking for an experienced and detail-oriented Manual QA Manager with over 15 years of expertise in quality assurance to lead our QA efforts. The ideal candidate will be responsible for managing and mentoring QA teams, creating and executing comprehensive test strategies, ensuring adherence to QA best practices, and driving continuous improvement in software quality. This is a leadership role that requires strong technical acumen, excellent problem-solving skills, and a proactive approach to managing quality assurance across all stages of the SDLC.

Key Responsibilities

Leadership & Management

• Lead, mentor, and manage a team of manual QA engineers to ensure effective performance and professional growth
• Establish clear roles, responsibilities, and expectations for the QA team
• Foster a collaborative environment that encourages innovation and accountability

Quality Assurance Strategy

• Develop and implement comprehensive test strategies, plans, and test cases to ensure software quality across all projects
• Define and monitor QA metrics (e.g., defect densities, open defect counts) to evaluate product quality
• Establish and maintain QA best practices and processes

Test Execution

• Oversee and actively participate in functional, regression, integration, system, and user acceptance testing (UAT)
• Ensure the timely identification, documentation, and resolution of software defects
• Collaborate with cross-functional teams (e.g., developers, product managers) to clarify requirements and resolve issues

Process Improvement

• Identify areas for improvement in the QA process and implement changes to enhance efficiency and accuracy
• Stay updated on the latest trends and technologies in quality assurance and recommend tools and practices for adoption

Stakeholder Collaboration

• Work closely with development and product management teams to align QA efforts with business goals
• Provide clear and concise communication to stakeholders regarding testing progress, issues, and quality metrics

Compliance and Standards

• Ensure software testing processes comply with relevant industry standards and regulatory requirements
• Maintain proper documentation for all QA processes and results

Requirements

Qualification and Experience

Maintain proper documentation for all QA processes and results

Qualifications

15+ years of experience in manual software testing, with at least 5 years in a managerial or leadership role Strong understanding of software development life cycle (SDLC) and QA methodologies Proven track record in managing QA teams and delivering high-quality software products Expertise in creating detailed test plans, test cases, and test execution reports Experience with defect tracking tools (e.g., JIRA, Bugzilla) and test management tools (e.g., TestRail) Exceptional problem-solving and analytical skills with a keen eye for detail Excellent leadership, communication, and organizational skills

Preferred Skills

Familiarity with test automation frameworks and tools (e.g., Selenium, Appium) is a plus Knowledge of Agile methodologies, including Scrum and Kanban Experience working with CI/CD pipelines and DevOps practices Familiarity with performance testing tools and processes Understanding of compliance and regulatory requirements specific to the industry (e.g., GDPR, HIPAA)

Work mode

Work from Office.

Shift Time

10am-7pm.

Location

DHA Sector F Rwp.

Salary

Market Competitive.