Full Description

Senior QA Manager

Location: Dublin, Ireland (Hybrid Working)

Employment Type: Permanent or Contract

Sector: Financial Services

Overview Our Dublin-based Financial Services client is seeking an experienced Senior QA Manager to lead and evolve their Quality Assurance function. This is a strategic leadership role responsible for driving quality across complex, business-critical platforms within a highly regulated environment. This opportunity offers hybrid working and is open to both permanent and contract professionals.

The Role

As Senior QA Manager, you will

• Lead, mentor and scale a high-performing QA team (manual & automation)
• Define and execute the organisation’s QA strategy aligned to technology and business objectives
• Drive best practices across test governance, test automation, performance testing, and quality engineering
• Partner with senior stakeholders across Technology, Change, Risk and Business functions
• Ensure regulatory, compliance, and audit standards are embedded within QA processes
• Oversee test planning, execution, defect management and reporting across multiple concurrent programmes
• Champion continuous improvement and modern QA methodologies (shift-left, CI/CD integration, automation-first mindset)
• Manage vendor and third-party testing partners where applicable

Key Responsibilities Quality Strategy & Governance Develop and implement a robust QA framework suited to a regulated financial services environment Establish KPIs, metrics and reporting structures for executive visibility Ensure alignment with risk management and regulatory requirements Delivery Oversight Provide QA leadership across large-scale transformation and BAU initiatives Ensure high-quality releases through structured test cycles and governance gates Mitigate delivery risks through proactive quality planning Team Leadership Build and develop QA capability across functional, automation, and performance testing Drive a culture of accountability, collaboration, and continuous improvement Support career progression and capability development within the QA function

Required Experience 8+ years’ experience in Quality Assurance, with at least 3–5 years in a senior leadership role Strong background in Financial Services (Banking, Insurance, Asset Management, or Payments) Experience operating in regulated environments with exposure to audit/compliance frameworks Proven experience leading QA across complex, multi-stream programmes Strong understanding of test automation frameworks and CI/CD pipelines Experience with modern QA tooling (e.g., Jira, Azure DevOps, Selenium, Cypress, performance testing tools, etc.) Excellent stakeholder management and communication skills