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RMC Asia • Qatar
Role & seniority: Front Office position; suitable for enrolled students, recent graduates (within 2 years) or early-career hotel staff; trainee/internship level within a cultural exchange program.
Stack/tools: Front desk operations; guest relations; reservations and payment processing; coordination with other hotel departments; knowledge of local attractions and services; basic English communication.
Greet guests on arrival, welcome special guests/VIPs, and handle inquiries.
Manage check-ins/check-outs, room assignments, reservations, and secure payments.
Provide information on hotel services and local attractions; assist with transportation, dining, and complaints; coordinate with other departments to fulfill guest requests.
Conversational English; strong customer service mindset.
Professional hospitality demeanor and problem-solving abilities.
Ability to manage multiple tasks (check-ins, inquiries, payments) and coordinate with teams.
Experience in a luxury hotel/front desk environment.
Exposure to hotel software/reservation systems and payment processing.
Interest in international hospitality and cultural exchange programs.
Location & work type: Qatar (Chiva-Som, luxury hotel) as part of RMC Asia’s Cultural Exchange Program; accommodation, visa sponsorship, monthly allowance, meals, and other benefits; internship/trainee placement with potential host recruitment.
Description
Join RMC Asia’s Cultural Exchange Program and gain hands-on experience with Chiva-Som in Qatar. This Front Office role offers the opportunity to develop professional skills while working in a luxury hotel and immersing in a world-class hospitality environment.
This is one of many opportunities available, with qualified applicants also considered for roles in luxury hotels across Asia, including destinations that further enhance their career prospects. Advance your hospitality career internationally. Apply now!
Front Office – Responsibilities
Greet and ensure guests feel welcomed upon arrival, attending to special guests like VIPs and handling inquiries. Efficiently manage check-ins, check-outs, room assignments, and related administrative duties. Handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions. Assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints. Coordinate with other departments to fulfill guest requests and ensure satisfaction throughout their stay.
PROFESSIONAL SERVICES
Counseling & Program Selection Resume Preparation Hiring Interview Coaching Matching & Interview Arrangements Introduction to Host Organizations Host Organization Placement & Verification Host Relationship Development 1-on-1 Support Insurance & Travel Support Visa & Consular Services Pre-departure Orientation Arrival Assistance Ongoing Program Support Program Completion Assistance
On-board Benefits
Accommodation Visa sponsorship Monthly allowance 2 – 3 on-duty meals per day Local transportation Uniform with laundry service Group insurance / Medical insurance Arrival support Recruitment opportunity by the host An unforgettable educational travel experience Additional benefits provided by the host!
General Requirements
Up to 35 years old Enrolled students (vocational, college, University) of any major Recent graduates within 2 years of any major Reference letter from school, college, or university Conversational English