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RMC Asia • Qatar
Role & seniority: Front Office role in a cultural exchange program; positions across Asia, with focus at Chiva-Som in Qatar. Open to enrolled students or recent graduates; early-career/entry-level.
Stack/tools: Front Office systems (PMS/reservation handling), guest check-in/check-out processes, secure payments, guest services, cross-department coordination; basic English communication.
Greet guests, ensure a welcoming experience, assist VIPs, handle inquiries.
Manage check-ins/outs, room assignments, and related administrative tasks.
Process reservations and payments; provide information on services, amenities, and local attractions; address guest inquiries and complaints; coordinate with other departments.
Conversational English.
Customer service orientation and professional demeanor.
Eligibility: up to 35 years old; enrolled student or recent graduate (within 2 years); reference letter.
Prior hospitality/front desk exposure (not required but beneficial).
Willingness to relocate to or work in Qatar; adaptability to high-end hotel environment.
Location: Qatar (Chiva-Som) with potential placements across Asia’s luxury hotels.
Work type: Full-time/seasonal front desk placement through RMC Asia Cultural Exchange Program; includes visa sponsorship, accommodation, stipend, meals, and other on-board benefits.
Description
Elevate your professional journey through RMC Asia’s Cultural Exchange Program, designed to provide immersive, practical experience in the hospitality industry. At Chiva-Som in Qatar, you’ll be placed in the Front Office department, working alongside seasoned professionals in a high-end hotel setting.
More positions are also open across Asia’s top luxury hotels, offering a range of pathways for eligible applicants. Don’t miss the chance to build a global career foundation. Apply now!
Front Office – Responsibilities
Greet and ensure guests feel welcomed upon arrival, attending to special guests like VIPs and handling inquiries. Efficiently manage check-ins, check-outs, room assignments, and related administrative duties. Handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions. Assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints. Coordinate with other departments to fulfill guest requests and ensure satisfaction throughout their stay.
PROFESSIONAL SERVICES
Counseling & Program Selection Resume Preparation Hiring Interview Coaching Matching & Interview Arrangements Introduction to Host Organizations Host Organization Placement & Verification Host Relationship Development 1-on-1 Support Insurance & Travel Support Visa & Consular Services Pre-departure Orientation Arrival Assistance Ongoing Program Support Program Completion Assistance
On-board Benefits
Accommodation Visa sponsorship Monthly allowance 2 – 3 on-duty meals per day Local transportation Uniform with laundry service Group insurance / Medical insurance Arrival support Recruitment opportunity by the host An unforgettable educational travel experience Additional benefits provided by the host!
General Requirements
Up to 35 years old Enrolled students (vocational, college, University) of any major Recent graduates within 2 years of any major Reference letter from school, college, or university Conversational English