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MSR Technology Group • Barrett Township, Pennsylvania, United States
Salary: $85 - $90 / hour
Role & seniority: Quality Assurance Manager (senior/leadership)
Location & work type: Onsite, Mountainhome, PA; Mon–Fri 7am–4pm; long-term contract; W2 with benefits
Stack/tools: Quality Management System (QMS), AS9100 certification management, regulatory audits, COR(E) problem-solving, CORE/Root Cause Analysis, Lean/continuous improvement, blueprints/GD&T understanding, NADCAP (nice-to-have)
Lead and develop the quality organization; ensure accountability and continuous improvement
Maintain and enhance QMS documentation; own AS9100 certification and regulatory/audit readiness
Manage product quality initiatives, CAPAs/RCAs, and interface with customers, internal teams, and regulators to meet quality commitments
8+ years in Quality Assurance in aerospace/manufacturing (or 5+ with advanced degree)
Proven leadership and people management; customer-facing or cross-functional liaison experience
Strong experience with QMS, audits, risk assessment, and CAPA/RCAs (CORE/5-why or equivalent)
Ability to translate system/contract requirements into product/workflow quality
Proficient communication and collaboration across multiple stakeholder levels
Prior AS9100 experience and building trust across departments
NADCAP exposure for special processes (brazing, heat treat, paint)
Experience with AS9102 FAI, SOW/SCAR review, Q-note knowledge, GD&T/
MSR Technology Group DBA Infomatics has been an Inc 500/5000 corporation for the last 7 years in a row. We have an urgent need for Quality Assurance Manager, and this is an Onsite role in Mountainhome, PA. Please find the job details below.
Title: Quality Assurance Manager
Location: Mountainhome, PA
Duration: Long Term Contract
Pay Rate: $90 per hour on W2 with benefits
Education: 4-yr degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience
Experience: Quality Assurance Manager with prior Aerospace experience (comparable industry: Automotive Manufacturing). Prior experience as Point of Contact for maintain AS9100 certification is a plus; Prior experience as a People Leader or Client facing role as a key liaison between internal teams, customers, and/or regulatory agencies.
Work Schedule: Mon-Fri 7am-4pm
In this role, you’ll oversee all aspects of the Quality Management System (QMS), maintain AS9100 certification, and serve as a key liaison between internal teams, customers, and regulatory agencies. You’ll own initiatives that enhance product integrity, reduce Cost of Poor Quality (COPQ), and strengthen our reputation for excellence. If you’re motivated by the opportunity to lead teams, solve complex problems, and influence quality across every stage of production—from concept to customer delivery—this role offers the platform to make a lasting impact within one of Collins’ most technically advanced sites.
Quality Management System (QMS) and Regulatory Compliance Maintain and enhance Quality Management System (QMS) documentation, including work instructions, quality plans, and inspection procedures. Monitor and evaluate the effectiveness of the QMS through internal audits, risk assessments, and performance metrics. Serve as the primary point of contact for regulatory agencies and customers during audits, inspections, and certifications. Support internal and external audits, as well as customer inspections, ensuring organizational readiness and timely closure of any findings
Product Quality Assurance Manage product compliance and customer satisfaction improvement initiatives. Ensure program estimates and proposals accurately reflect quality requirements, planning, and process consistency. Prepare and present departmental metrics and recovery plans as needed. Responsible for quality of delivered products and services to our customers, management of quality risks and opportunities, ownership of the customer escape management process, and leadership in resolution of customer expectations and relationships related to quality and mission assurance.
Corrective and Preventative Action Drive effective root cause analysis and ensure the implementation of corrective and preventive actions using CORE (Customer Oriented Results and Excellence) problem-solving methodologies; apply CORE (Customer Oriented Results and Excellence), Lean and other continuous improvement techniques to develop and implement process improvement initiatives aimed at increasing quality, throughput and delivery integrity.
Continuous Improvement Lead implementation of organization projects and processes to ensure overall quality is continuously improving. Develop and execute quality improvement plans that ensure on-going reductions in Cost of Poor Quality (COPQ) and escapes.
Recruiter Name: Sravan
Email: sravan@msrtechnologies.com
EOE