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Donatech • Rockford, Illinois, United States
Role & seniority: Senior leadership/management role in Quality; likely Quality Director/Manager responsible for the quality organization.
Stack/tools: Quality Management System (QMS); AS9100 knowledge; NADCAP familiarity; CORE problem-solving; Lean/Six Sigma; root cause analysis; 8D/SCAR/SOW processes; GD&T; blueprint reading; first article inspection (AS9102); documentation: work instructions, quality plans, inspection procedures.
Lead, coach, and manage the quality organization; drive accountability, collaboration, and performance across aerospace processing.
Maintain and enhance QMS; support internal/external audits and regulatory inspections; ensure readiness and timely closure of findings.
Oversee product quality assurance, customer satisfaction, risk management, and corrective/preventive actions; manage customer escapes and quality metrics.
University degree with 8+ years (or advanced degree with 5+ years) of relevant experience.
Proven leadership and team development; strong stakeholder communication.
Experience with QMS, audits, regulatory compliance (AS9100/related), and root cause analysis.
Proficiency in GD&T, blueprint reading, and documentation translation of system/contract requirements.
Prior AS9100 quality management and NADCAP experience.
Experience with SOW, SCAR, Q-Notes; knowledge of supplier quality requirements.
Lean/Six Sigma, cross-functional f
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required.
Leadership and Team Management
Lead, coach, train and direct the quality organization to foster a culture of accountability, continuous improvement, and operational excellence.
Provide primary input to hiring, firing, promotion, performance and rewards decisions for quality team.
Guide teams through change, fostering collaboration, and driving performance excellence in the processing of aerospace components.
Establish effective relationships with internal and external customers and skillfully communicate quality subject matter knowledge as necessary to effectively manage and influence across multiple levels of stakeholders.
Ensure employees are adequately trained and work in a safe and environmentally sound manner; execute business decisions fairly, conduct annual performance reviews, hold regular toolbox meetings, provide two-way communications, consistent application of policy/work rules, clear, consistent communication of organizational goals and objectives.
Quality Management System (QMS) and Regulatory Compliance
Maintain and enhance Quality Management System (QMS) documentation, including work instructions, quality plans, and inspection procedures.
Monitor and evaluate the effectiveness of the QMS through internal audits, risk assessments, and performance metrics.
Serve as the primary point of contact for regulatory agencies and customers during audits, inspections, and certifications.
Support internal and external audits, as well as customer inspections, ensuring organizational readiness and timely closure of any findings
Product Quality Assurance
Manage product compliance and customer satisfaction improvement initiatives.
Ensure program estimates and proposals accurately reflect quality requirements, planning, and process consistency.
Prepare and present departmental metrics and recovery plans as needed.
Responsible for quality of delivered products and services to our customers, management of quality risks and opportunities, ownership of the customer escape management process, and leadership in resolution of customer expectations and relationships related to quality and mission assurance.
Corrective and Preventative Action
Continuous Improvement
Lead implementation of organization projects and processes to ensure overall quality is continuously improving.
Develop and execute quality improvement plans that ensure on-going reductions in Cost of Poor Quality (COPQ) and escapes.
Prior AS9100 quality management experience
Demonstrated ability to build trust and collaborate across departments to align quality initiatives with business goals
Proven experience managing and developing teams, with a focus on coaching, mentoring, and fostering career growth
Experience translating system and contractual requirements to ensure full compliance is flowed down through product, assembly, and test documentation
Strong analytical and problem-solving skills, with expertise in root cause analysis and preventive measures
Experience in generation, review, and approval of first article inspection reports in accordance with AS9102
Proficient in blueprint reading and application of GD&T
Experience achieving/maintaining NADCAP accreditation for special processes such as brazing, heat treat, and paint
Exceptional communication and interpersonal skills to collaborate effectively across teams and with regulatory agencies
Experience Reviewing Statement of Work (SOW), Supplier Corrective Action Requests (SCAR), Knowledge of Purchase Order Quality Requirements (Q-Notes, STAMP)
Experience facilitating cross-functional teams in systematic improvement activities (e.g. 6-sigma, lean manufacturing)
Work transfer experience