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🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
Rangam • New York, New York, United States
Role & seniority: Digital Publishing QA/QC Lead (mid-to-senior, lead resource for the Digital Publishing team)
Stack/tools: Adobe Experience Manager (AEM), Hearsay, Adobe Target; ADA/WCAG awareness; OneTrust, DAM platforms, Workfront, Stensul; browser/device testing; 3rd-party AI tools; QA documentation tools
Lead QA/QC for digital publishing deliverables; establish and maintain quality standards and best practices
Perform hands-on QA/QC (AEM content, Hearsay, forms, social posts, emails, landing pages, microsites); conduct ADA accessibility and cross-browser/device testing
Create/manage QA documentation, checklists, testing protocols; provide training and feedback; collaborate with authors, developers, PMs; drive process improvements for workflows
Expertise in Adobe Experience Manager (AEM)
Strong attention to detail and copywriting skills
QA/QC experience in digital publishing; solid ADA compliance knowledge
Ability to coordinate with marketing leads and web/design teams; strong communication; prior leadership/mentoring experience
Familiarity with Hearsay, Adobe Target, OneTrust, DAM, Workfront, Stensul
Understanding of WCAG, usability, responsive design
Ability to manage multiple concurrent reviews in a fast-paced environment
Location & work type: Home Office (hybrid preferred; remote OK); EST or CST hours preferred; MST acceptable for the right candidate
Digital Publishing QA/QC Lead
Seeking a detail-oriented Digital Publishing QA/QC Lead to oversee and execute quality control and assurance for our digital publishing operations. This role ensures that all digital assets—including web pages, forms, social posts, emails, and marketing content—are error-free, compliant with brand and accessibility standards (ADA), and function flawlessly across platforms. This individual will also support the QA/QC team, provide training, and maintain up-to-date ADA compliance standards while owning quality assurance for client. Responsibilities Serve as the lead QA/QC resource for the Digital Publishing team, establishing and maintaining quality standards and best practices. Perform hands-on QA/QC for digital deliverables, including AEM content, Hearsay content, Adobe Target, forms, social posts, emails, landing pages, and microsites, leveraging the tools and 3rd party AI tools. Conduct accessibility (ADA) and browser/device testing to ensure compliance and consistency. Create and manage QA documentation, checklists, and testing protocols. Provide feedback and training to team members to improve quality and efficiency. Collaborate closely with authors, developers, and project managers to resolve issues quickly. Keep current with ADA standards, changes/updates, and provide materials and training for the team. Own and manage quality assurance for client. Participate in ongoing process improvement to enhance digital publishing workflows and testing efficiency. May be asked to perform authoring tasks as needed. Must-Have Skills / Experience Adobe Experience Manager (AEM) expertise Attention to detail and strong copywriting skills QA/QC experience in digital publishing Strong understanding of ADA compliance and policy Ability to coordinate with marketing leads, web/design teams Strong communication skills; prior management or coaching experience preferred Preferred Qualifications Familiarity with Hearsay, Adobe Target, OneTrust, DAM platforms, Workfront, and Stensul Strong understanding of WCAG, usability, and responsive design best practices Ability to manage multiple concurrent reviews and deadlines in a fast-paced environment Dealbreakers English must be first language