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Veterans Sourcing Group, LLC • United States
Role & seniority: Digital Publishing QA/QC Lead (lead QA/QC resource for Digital Publishing; possible people management/coaching)
Location & work type: New York, NY; 100% work from home; 12-month contract with possibility of extension
Stack/Tools: Adobe Experience Manager (AEM); Hearsay; Adobe Target; forms, social posts, emails, landing pages, microsites; ADA/WCAG compliance; OneTrust; DAM; Workfront; Stensul
Lead QA/QC forDigital Publishing, establishing standards, processes, and best practices
Perform hands-on QA/QC across digital deliverables; conduct ADA accessibility and browser/device testing
Create/manage QA documentation, provide training, and collaborate with authors, developers, and project managers; own QA for Client’s Website; drive process improvements
Expertise in Adobe Experience Manager (AEM)
Strong attention to detail and copywriting
QA/QC experience in digital publishing; understanding of ADA compliance
Ability to coordinate with marketing, web/design teams; strong communication; prior coaching/lead experience preferred
Familiarity with Hearsay, Adobe Target, OneTrust, DAM platforms, Workfront, Stensul
Knowledge of WCAG, usability, responsive design; ability to manage multiple concurrent reviews in a fast-paced environment
Notes: Role may include authoring tasks as needed; ADA compliance standards must be kept up to date.
Job Title: Digital Publishing QA/QC Lead
Location: New York, NY (100% Work from home)
Duration: 12 Months Contract with possibility of extension
Responsibilities Serve as the lead QA/QC resource for the Digital Publishing team, establishing and maintaining quality standards and best practices. Perform hands-on QA/QC for digital deliverables, including AEM content, Hearsay content, Adobe Target, forms, social posts, emails, landing pages, and microsites. Conduct accessibility (ADA) and browser/device testing to ensure compliance and consistency. Create and manage QA documentation, checklists, and testing protocols. Provide feedback and training to team members to improve quality and efficiency. Collaborate closely with authors, developers, and project managers to resolve issues quickly. Keep current with ADA standards, changes/updates, and provide materials and training for the team. Own and manage quality assurance for Client's Website. Participate in ongoing process improvement to enhance digital publishing workflows and testing efficiency. May be asked to perform authoring tasks as needed.
Must-Have Skills / Experience Adobe Experience Manager (AEM) expertise Attention to detail and strong copywriting skills QA/QC experience in digital publishing Understanding of ADA compliance and policy Ability to coordinate with marketing leads, web/design teams Strong communication skills; prior management or coaching experience preferred
Preferred Qualifications Familiarity with Hearsay, Adobe Target, OneTrust, DAM platforms, Workfront, and Stensul Strong understanding of WCAG, usability, and responsive design best practices Ability to manage multiple concurrent reviews and deadlines in a fast-paced environment
Dealbreakers English must be first language Show more Show less