Full Description

Dice is the leading career destination for tech experts at every stage of their careers. Our client, XFORIA Inc, is seeking the following. Apply via Dice today!

Job Title: IVR UAT Tester

Location: Columbus, OH/ Wilmington, DE (Onsite)

Mode: Contract

Job Description

Experience with functional testing automation tools (Selenium, Java, Cucumber, Python) and with API test automation (Rest Assured, SoapUI, Postman) Proficient in all aspects of the Software Development Life Cycle

Proficient knowledge and experience in the following tools: Gradle, Maven, Git, Bit bucket, JIRA, Confluence, qTest, JMeter/Load Runner Strong knowledge of contact center operations, digital banking workflows, and backend banking systems. Proficient in testing IVR, Live Chat, Web and Mobile applications. Experience with enterprise tools such as CCaaS, Operations Desktop, and Admin Tools. Strong analytical and problem-solving skills; ability to trace defects across multiple systems. Excellent communication and stakeholder management abilities. Familiarity with Agile / Scrum methodologies and defect management tools (e.g., JIRA, ALM, etc.). Understanding of UAT best practices, test data management, and end-user validation processes.