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Coordinator, Testing - Southwest College

Inside Higher Ed Houston, Texas, United States

onsitefull-time

Salary: 54 Fortune 500 compa

Posted Nov 12, 2025Apply by Dec 12, 2025

Role & seniority: Managerial/Professional; Testing Center Manager at Houston Community College (Houston, TX)

Stack/tools: MS Office; Information Management Systems; testing software/platforms (e.g., ACCUPLACER, TSIA variants); familiarity with GED/TABE/HESI and related certification processes

Top 3 responsibilities

  1. Coordinate daily Testing Center operations and supervise testing staff

  2. Maintain staff certifications/training; ensure policy compliance; provide accommodated proctoring and ADA support

  3. Administer tests (TSIA/TSIA2, ACCUPLACER ESL/Advanced Algebra, GED, HESI, TABE, CLEP, etc.); manage intake processes, testing scores, and reporting; ensure security of tests/materials

Must-have skills

  • Bachelor’s degree in Education or related field

  • ≥3 years of postsecondary testing experience

  • Ability to obtain required certifications (e.g., GED Examiner, HESI, TABE) within 6 months

  • Valid Texas Driver License; proficiency with MS Office and information management systems

  • Ability to develop/monitor policies, procedures, and compliance with standards

Nice-to-haves

  • Bilingual (Spanish preferred)

  • Experience coordinating with ADA services, dual enrollment/dual credit programs, and cross-departmental liaison work

Location & work type: Houston, Texas (Stafford Center area); full-time; may require after-hours, nights, weekends; security-sensitive role with proportional travel to meetings/training as needed

Full Description

🔍Houston, Texas, Stafford CenterNew📁Managerial & Professional📅2500131 Requisition #📅7 hours ago Post Date

Job Summary

Coordinate and manage daily operation of testing center including supervision of testing staff.

Essential Functions

Maintain all certifications/ training required by test vendors, supervisor or college/district, state, or federal policy. Ensure that all staff is certified to administer all tests offered at test center.

Work with ADA counselors to provide appropriate testing accommodations to students.

Administer various assessment/certification tests for the college (TSIA/TSIA2, ACCUPLACER ESL, ACCUPLACER Advanced Algebra and Function, TABE, CLEP, Fire Fighter/Marshal Credentialing, GED, HESI, TCEQ, etc.).

Develop, recommend, and administer policies, procedures, and processes related to orientation, assessment, and student placement in support of instructional programs; implements and monitors compliance with approved policies, procedures, and processes.

Ensure compliance with applicable local, state, national standards and professional organizations (NCTA).

Deliver a high level of customer support for the Testing Center and provide ongoing Testing Center demand analysis, facilities and equipment assessments, and equipment and software upgrade recommendations to Computer Services to ensure that Testing Center configurations remain up-to-date and in compliance with exam requirements.

Coordinate with ability services to provide accommodated proctoring for departmental exams.

Customize and/or modify intake program processes and procedures in an effort to provide better service to the community, populations being served, in meeting program goals, and in responding to college-wide changes that impact academic departments.

Coordinate with P16 Directors and area high school designee for scheduling of placement testing for Dual Credit enrollment.

Serve as a liaison with other departments within the College, the community, and external agencies in order to provide information on available resources, programs, and/or services.

Ensure information about testing and testing software is communicated and understood by users of the Testing Center.

Retrieve and of post TSIA/ACCUPLACER test scores from ACCUPLACER platform.

Interview, hire, train and terminate staff; input and approve time and labor. If applicable, complete the Performance Evaluation Document (PEP) if supervising full-time staff.

Monitor and maintain a system that will ensure security of tests and testing materials at the assigned sites; report any lost, stolen, misplaced, damaged, or otherwise compromised test materials to the District Testing Office.

Participate in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate.

May work off-hours, including nights and weekends.

Qualifications

Perform other duties, tasks and assignments as required.

Education & Experience

Bachelor’s degree in Education or a related field required 3 years testing experience in a post secondary institution required Bilingual preferred

Licensing & Certification

Valid Texas Driver License Eligible for GED Testing Certification by the State of Texas GED Examiner Certification HESI TABE applicants without current certification will be considered provided they agree to obtain the certification, as a condition of employment, within 6 months after employment.

Special Skills

MS Office Programs Information Management Systems

Competencies

Delivering High Quality Work Accepting Responsibility Serving Customers Supporting Organizational Goals Driving Continuous Improvement Acting with Integrity Thinking Critically Managing Change Communicating Effectively

Working Conditions

General office. May frequently be required to walk; stand; sit; use hands to handle or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision and distance vision. Use of personal computing equipment, telephone, multi-functioning printer, photocopier, file cabinets, and calculator. Manual dexterity, ability to lift up to 25 pounds, ability to reach and bend, and use 2-step stool while safely lifting and lowering boxes. Ability to travel to and from meetings, training sessions or other business-related events. May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code

  1. 215

The Organization

Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.

The Team

Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

Location

Houston Is a City With Limitless Possibilities

Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55. Approximately 145 languages are spoken here. Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed. Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo. The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round. World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions. With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene. Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.

If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.

EEO Statement

Houston Community College Does Not Discriminate On The Bases Of Race, Color, Religion, Sex, Gender Identity And Expression, National Origin, Age, Disability, Sexual Orientation Or Veteran’s Status. The Following Person Has Been Designated To Handle Inquiries Regarding The Non-discrimination Policies

Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator

Office of Equal Opportunity and Title IX

PO Box 667517

Houston TX, 77266

713 718.8271 or hcc.oeotix@hccs.edu

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.

Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.

Testing CoordinationCustomer SupportPolicy DevelopmentCompliance MonitoringStaff SupervisionAssessment AdministrationTrainingCommunicationProblem SolvingTime ManagementData ManagementBilingual CommunicationInformation Management SystemsMS Office ProgramsCritical ThinkingChange Managementmulti-location

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