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AxureOne • Mumbai City, Maharashtra, India
Salary: INR 360,000–480,000 per year
Role & seniority: VoIP QA Engineer, experienced
Telephony: PBX, VoIP, SIP trunking, IVR, SBC, Media Gateways
Testing domains: VoIP, Web, Mobile App, API; AI-driven testing approaches
Tools: Softphones/IP Phones, SIPp, WireShark, Fiddler; RESTful HTTP; Linux & networking; UI test tools (Selenium, Cypress, Playwright); scripting (Shell/Perl/Python)
Design and own system-, subsystem-, and feature-level test plans; write comprehensive test scenarios and cases (positive/negative)
Execute testing across VoIP/telecom, Web, Mobile, and API domains; contribute to AI-driven test case generation and analysis
Own end-to-end delivery of assigned work; document results; manage bug reporting in Agile; troubleshoot via protocol analyzers
Understanding of SIP protocol and PBX features
Basic RESTful/HTTP knowledge; Linux & networking troubleshooting
Experience with test documentation, test case development, and Agile bug tracking
Familiarity with Softphones/IP Phones and SIP traffic tools; ability to analyze logs (fs_cli for FreeSwitch/Asterisk)
UI automation experience (Selenium/Cypress/Playwright)
Scripting in Shell/Perl/Python
Mobile app testing, UC testing, and Mobile VoIP dialer testing
AI-driven testing exposure and protocol analysis tooling
Location & work type: Location not specified; work type not specified
We’re looking for an experienced and motivated VoIP QA Engineer.
Key Responsibilities
Proficient knowledge in telephony infrastructure and design, including PBX, VoIP and SIP trunking, IVR, SBC, Media Gateways Clear concept of Manual Testing of VoIP, Web, Mobile App Testing and API Testing Expertise in creating test plans for system level, subsystem level, and feature level testing. Proficient in writing test scenarios and test cases for comprehensive software testing, including both positive and negative cases. Additionally, the candidates should have exposure to AI-driven testing approaches, such as using AI tools for test case generation, call flow analysis, automation assistance in VoIP system. Documentation skills, good interpersonal skills, Self Driven Ownership of end-end delivery of assigned responsibilities. Established knowledge of the practices and principles of telecommunication systems analysis, planning, design, and problem resolution. Experience in use of Softphones and IP Phones or any SIP traffic generating tool like SIPp tool Experience with Bug reporting in Agile framework using any bug tracking tools. Proven troubleshooting skills utilizing protocol Analyzer applications such as WireShark, Fiddler, etc. Having experience in mobile app testing, UC Testing and Mobile VoIP dialer testing
Requirements
Skills Required (Primary)
Understanding of SIP protocol network Understanding of PBX system features Basic Knowledge of RESTFUL Web Service & HTTP protocol. Knowledge of fs_cli for how to check FreeSwitch logs or Asterisk logs Knowledge of Linux & Networking concepts to basic troubleshooting Good organizational and problem understanding skills. Good verbal and written communication skills.
Skills Required (Secondary)
Must have capacity to work independently and also as a part of team. Able to express & work fluently with least hand-holding. Knowledge Of UI test tools for Desktop applications like Selenium, Cypress, Playwrite etc. Scripting Experience in Shell/Perl/Python
Benefits
Career growth & learning opportunities Team-building & fun work culture Performance bonuses as per company policy Show more Show less