Full Description

About HighLevel

• HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

About the Role

• As an SDET, you will play a key role in validating dynamic UI builders, complex conditional logic, schema-driven configurations, data flows, and API interactions. You will work closely with cross-functional teams to ensure reliability and seamless integration across HighLevel’s platform.
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Responsibilities

• Take ownership of the quality of deliverables, including new features and enhancements
• Collaborate with product managers and engineers to understand requirements and user workflows
• Design and execute efficient manual test cases, including functional, regression, and exploratory testing
• Build and maintain automation test scripts for UI and API validations (using Selenium, Playwright, or equivalent)
• Identify and address QA process bottlenecks, driving continuous improvements
• Participate in sprint ceremonies, bug triages, and release readiness discussions
• Track, report, and validate defects using defect management tools
• Support integration testing with external APIs (e.g., Shipday, proprietary delivery software)
• Ensure high-quality test execution in Agile (Scrum/Kanban) environments
• Work closely with senior SDETs and developers to scale automation and adopt best practices