Role & seniority: Account Manager (lead on all critical business accounts; on-site in San Mateo)

Stack/tools: CRM software familiarity

Top 3 responsibilities

Oversee account management, develop new business, and negotiate contracts to maximize profits
Collaborate cross-functionally with sales, customer service, and product development to maintain client satisfaction
Ensure timely and successful delivery of solutions aligned with customer needs and objectives

Must-have skills

Bachelor’s degree in Business, Sales, or related field
Strong verbal and written communications; excellent listening, negotiation, and presentation abilities
Demonstrated ability to manage multiple account projects with attention to detail
Ability to communicate, present, and influence stakeholders at all levels, including executive/C-level
Some travel required

Nice-to-haves

Familiarity with CRM software (preferred)
Experience developing new business opportunities with existing and new customers
Cross-functional experience with customer service and product development

Location & work type: San Mateo office; on-site; travel as needed

Full Description

THIS IS NOT A REAL JOB, DO NOT APPLY! Company1 is looking for an Account Manager to join our team in our San Mateo office. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions. 软件工程师 The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.

Responsibilities

Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits.
Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.

Requirements

Bachelor's degree in Business, Sales or related field
Strong verbal and written communications skills
Excellent listening, negotiation, and presentation abilities
Familiarity with CRM software preferred
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Some travel required for this role

About Company1

Company1 is a IT organization dedicated to mission.
Our employees enjoy a work culture that promotes company priorities.
Company1 benefits include list all non-compensation benefits like health care, paid time off, retirement savings and professional development.
Employees can also take advantage of list any "above and beyond" offerings like casual dress code, free parking, corporate discounts, and gym memberships.

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