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ICF • Columbia, Maryland, United States
Role & seniority: Quality Assurance/QC Inspection Specialist, Energy Efficiency (Field) – mid-level to experienced
Stack/tools: Microsoft Office suite (Excel, PowerPoint, Outlook); field QA/QC processes; local travel with reliable vehicle
Conduct QA/QC assessments in residential homes per program guidelines; verify quantities/technologies align with rebate applications
Prepare detailed field inspections and summary reports; interact with contractors/homeowners on energy savings opportunities
Coordinate/schedule QA/QC activities; contribute to program strategy, features, and outreach campaigns
Bachelor’s degree (business, energy, communications or related) or 1+ year relevant experience
60–80% local travel; valid driving record; ability to lift up to 30 lbs; basic mechanical skills
Experience or familiarity with residential construction and energy efficiency programs
Experience with MHIC-licensed companies; strong interpersonal skills; customer service or sales experience
Prior residential inspections and knowledge of energy efficiency technologies
Location & work type: Maryland-based (Remote/Home Office) with local travel; full-time; travel primarily local 60–80% of the time
QA/QC Inspection Specialist, Energy Efficiency (Field) Utilities Programs and Services Location: Maryland (Remote - Home Office with Local Travel) Ready to make a Difference? ICF is seeking a Quality Assurance Specialist, based in Maryland to assist in the delivery of residential energy efficiency programs. We are seeking a Quality Assurance Specialist to conduct comprehensive energy efficiency quality assessments in accordance with utility program standards in Maryland. We place a premium on the ability to work independently when necessary but to function as part of a team, a drive to succeed, and a commitment to client satisfaction. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more(Ask your recruiter for more details!) What you will be doing: Conduct QA/QC assessments in residential homes in accordance with program guidelines Complete detailed and accurate field inspections verifying quantities and technologies aligning with utility rebate applications Interact with contractors and homeowners answering questions regarding energy efficiency and additional energy savings opportunities Contribute to the evolution of program strategies and the design of program features and services Contribute to the deployment of program marketing and outreach campaigns Coordinate with or schedule QA/QC activities such as field inspections Prepare summary reports identifying additional opportunities found during QC visits Must have a reliable vehicle for local travel. Requirements are between 60% to 80% of the time. (reimbursement for mileage provided) What we need you to have (minimum qualifications): Bachelor's Degree in (business, energy, communication or related studies preferred) (candidates can substitute one year of experience for each year of education) 1+ Years of professional work experience; preferably in energy efficiency with an understanding of residential construction Must have a clear and clean driving record and pass drug and background check Basic mechanical skills and able to lift boxes no heavier than 30 pounds, climbing stairs and ladders, driving, walking, standing, above head arm movements What we would like you to have: Experience working with MHIC licensed companies Great interpersonal skills Ability to promote energy efficiency practices in the residential sector preferred Experience performing residential inspections Experience with energy efficiency technologies and practices is highly desirable Experience working on successful energy efficiency programs Proficient with suite of Microsoft Office tools such as Excel, PowerPoint, Outlook, etc Customer service and/or sales conversion experience. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $55,388.00 - $94,160.00 Maryland Remote Office (MD99) Need help? We're here: About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.