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First Citizens Bank • Raleigh, North Carolina, United States
Salary: USD 0 per year
Role & seniority: QA Lead / Senior Quality Assurance professional responsible for independent quality checks and SDLC-aligned QA delivery within a financial services context.
Stack/tools: QA strategy, test planning, manual testing, test case creation, defect meetings, test management/load into testing tools, data analysis; familiarity with risk assessment and reporting within QA processes.
Lead independent testing, validation, and creation of test plans/cases; ensure QA artifacts meet SDLC requirements.
Define QA strategy, coordinate testing timelines across multiple teams, and mentor less-experienced testers.
Identify issues/trends, analyze data, participate in defect reviews, and contribute to risk mitigation.
Bachelor's degree with 6+ years (Financial Services QA) or high school/GED with 10+ years of Financial Services QA experience.
Proven ability to write test cases from requirements/user stories; manual testing and defect management.
Strong data analysis, risk assessment, and cross-team coordination/communication; ability to lead testing activities.
Experience creating and enforcing QA/testing governance, familiarity with bank-specific SDLC processes and documentation.
Mentorship/leadership experience, ability to manage multiple testing workstreams and schedules.
Location & work type: Location not specified; likely full-time roles within a financial services organiz
Overview
Responsible for leading independent quality checks and the development of methods to measure the quality and performance of the functional testing processes. Leads testing and evaluation activities that identify issues, trends and gaps in existing programs. Provides and independent assessment of the programs, policies and procedures tested and provides feedback to management. Responsible for the creation of Quality Assurance (QA) testing strategy and documentation, while collaborating with the project teams to create the project test plan. Works with project and development teams on the testing timeline and schedule to ensure coordination across multiple groups. Evaluates the testing environment setup to ensure all requirements are met. Serves as a mentor to less experienced teammates and leads testing meetings and routines. Ultimately responsible for all testing activities within a project to ensure the Software Development Lifecycle (SDLC) QA activities are followed and artifacts are created to be compliant with the Bank's SDLC requirements.
Responsibilities
Independent Testing & Validation - Writes test cases based on requirements and user stories provided and performs manual testing as needed. Creates testing plans and test cases and loads them into the appropriate tools. Participates in defect meetings and overall project plan routines to present analysis on current defects as well as re-tested defects. Data Analysis - Sources, compiles and interprets data. Analyzes data for accuracy and efficiency, and effectively communicates analysis output. Risk Management - Contributes to the mitigation of risk in the Information Technology organization by thoroughly testing and performing quality checks of existing programs, policies and procedures. Business Strategy - Assists in leading the Quality Assurance testing teams by creating test plans, developing the testing timelines and schedules, and coordinating workstreams across multiple teams.
Qualifications
Bachelor's Degree and 6 years of experience in Quality Assurance experience in a Financial Services organization OR High School Diploma or GED and 10 years of experience in Quality Assurance experience in a Financial Services organization Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.