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Pima Community College • Elgin, Illinois, United States
Salary: USD 17–21 per hour
Role & seniority: Part-Time Support Staff; Testing Center Proctor reporting to Director of Testing Services
Stack/tools: Microsoft Office (Word, Excel, Outlook); data entry; testing materials management
Administer and proctor a variety of tests (makeup, placement, GED, ESL, CLEP, etc.)
Maintain testing documentation, handle data entry, and ensure test integrity and confidentiality
Assist students with testing issues, monitor behavior, and maintain a quiet, secure testing environment; perform related clerical duties
Associate’s degree or equivalent (two-year college/technical school) or equivalent experience
Two years of customer service experience
Proficiency with Microsoft Office; strong communication and customer-service abilities
Elgin, Illinois (Elgin Community College)
Part-time, non-exempt; schedule Mon 11am–7pm, Thu 11am–7pm, Fri 8am–3pm, Sat 8am–3pm
Grade 10; hourly pay $17.09–$20.70; benefits include retirement plans, PTO, tuition reimbursement, EAP
About ECC
Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.
Work Schedule
Monday and Thursday: 11am-7pm; Friday and Saturday: 8am-3pm
Rate Of Pay
This is a Part-Time Support Staff position at grade 10, with an hourly pay rate of $17.09 to $20.70. The offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.
Benefits
Retirement Plans (Pension, 457b, 403b) Paid Time Off Professional Development/Expense Tuition Reimbursement Employee Assistance Program (EAP)
FLSA Status
Non-Exempt
Grant Funded
No
Job Summary
An employee in this classification performs work of moderate difficulty by providing proctoring of tests to students. Work is distinguished by the ability to provide support to students during testing, maintaining appropriate records and performing clerical duties for the department. Immediate supervision is received from the Director of Testing Services.
Required Knowledge, Skills & Abilities
Associate's degree (AA) or equivalent from two-year college or technical school; or equivalent combination of education and/or experience. Two years customer service experience. Some knowledge of Microsoft Office software, i.e., Word, Excel and Outlook. Working skills in customer service.
Desired Knowledge, Skills & Abilities
Previous work experience in an educational environment.
Essential Duties
Administer and proctor a variety of tests, including, but not limited to, makeup tests, placement, proficiency, GED, CLEP tests, ESL tests, and certification tests Assist and resolve testing problems for students. Monitor students behavior during testing and ensure test integrity as outlined by the testing instructions. Maintain testing documentation and materials, and complete data entry while keeping records confidential and testing materials secure. Explain test results to students and communicate next steps. Serve as proctor, as needed, in group testing situations and at assigned locations that may be off the main campus. Maintain a quiet and secure testing environment. Maintain and enforce policies and practices of Testing Center. Perform general clerical work for the department; (answer phones and student inquiries, file paperwork, etc.). Maintain department resources. Maintain the Testing Center for daily use. Complete duties while maintaining attention to detail. Effectively communicate with people in difficult situations and escalate the issue when appropriate.
Other Duties
Perform other job-related duties as assigned which pertain to the job description. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.
Physical Demands
Sedentary (up to 10 lbs occasionally, sitting most of the time)
Visual Acuity
Close visual acuity (e.g. computer, assembly)
Work Environment
Moderate noise
Environmental Conditions
Typical office or administrative
Current SSECCA Union Member Information
The initial posting date for this position is 12/16/2025. Elgin Community College Support Staff Association (SSECCA) members that apply by 12/23/2025 and meet the posted minimum qualifications will receive full consideration.
Equal Employment Opportunity Statement
Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.
In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.