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Mastercard • Chicago, Illinois, United States
Salary: 16 weeks of new pa
Role & seniority: Director, Services Specialist Sales, Test & Learn (senior leadership within Mastercard Services)
Stack/tools: Test & Learn platform; machine learning and proprietary analytics; data-driven solution selling; collaboration across Services sales, consulting, and related offerings (Loyalty, Marketing, Insights)
Develop and execute the US Financial Institutions sales strategy to secure multimillion-dollar, multi-year deals
Build and manage a robust pipeline (hunting new opportunities and leveraging network) toward signed platform deals
Communicate and monetize the value of bundling Test & Learn with other Services offerings; partner across Services sales and consulting teams; engage senior client stakeholders
Strong commercial drive and ability to monetize senior client relationships
Experience selling complex, multi-year engagements to Financial Institutions; C‑level/EVP/SVP engagement
Analytical, data-driven approach; success with 12–18+ month sales cycles
Excellent prospecting, persistence, and “pounding the pavement” for new opportunities
Ability to influence, negotiate large deals, and collaborate with internal stakeholders
Rolodex of C‑level contacts; established network in FI sector
Proven ability to articulate value of integrated offerings and drive cross-sell opportunities
Location & work type: Purchase, New York, USA-based; full-time role
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Services Specialist Sales, Test & Learn Mastercard Services is the professional services arm of Mastercard Worldwide, providing consulting, marketing, information and risk management services to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the customer lifecycle,
Mastercard Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance and establishes Mastercard's global thought-leadership pre-eminence.
The Test & Learn Platform enables firms to better design and analyze business experiments and predictive analytics to generate actionable insights that improve performance. Providing businesses the ability to run experiments and test initiatives in areas like physical distribution, pricing, marketing, and customer experience. We do this by using machine learning and proprietary approaches to analyze data, understand the true impact of initiatives, and identify key drivers of performance.
Responsible for developing and executing the sales strategy for Financial Institutions within the U.S. market to secure multimillion-dollar, multi-year deals
Collaborate with other account management and sales teams to identify opportunities for Mastercard clients to benefit from Test & Learn capabilities
Build and develop a cold pipeline into an active one through hunting new opportunities and/or bringing over your existing relevant network of potential clients, ultimately progressing to signed platform deals
Ability to message the benefits of bundling Test & Learn with other Services offerings (Loyalty, Marketing, Insights etc.)
Strong communication and influencing skills, should be a compelling presenter to senior client audiences and able to influence large deals
Ability to seamlessly partner across our Services sales and consulting teams
Excellent problem solving and analytics skills and should be able to engage directly with internal stakeholders and customers alike with fact-based thinking
Will serve as the face of Mastercard Services to senior-level client stakeholders, including c-suite
All About You
Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise
Progressively complex engagement and sales within Financial Institutions; rolodex of C-Level / EVP / SVP contacts preferred
Analytic mindset applied in software or data driven solution selling, with success with 12-18+ month sales cycles; never give up attitude, excellent at ‘pounding the pavement’ through email/phone cold outreach and collaborating with internal stakeholders who maintain relationships with potential clients
Ability to thrive and build robust pipeline with limited lead generation support
Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence on effectively advance business opportunities and generate revenues
Revenue management experience
Top-level sales skills (internally and externally) combined with strong negotiation capabilities required for large deals
#AI3 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility
Purchase, New York: $141,000 - $197,000 USD