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CSG • Bengaluru, Karnataka, India
Role & seniority
Stack/tools
UI/API automation: Robot Framework, Playwright, Selenium, Cypress
Scripting: Python, Java, or JavaScript
AI-assisted testing: GenAI tools for test design/script generation/analysis
CI/CD and tooling: Azure DevOps or Jenkins, Git, test reports/dashboards
Top 3 responsibilities
Own the test automation strategy for ST/SIT: define what to automate and how
Lead the automation framework; ensure it’s scalable and reusable across projects
Apply AI in testing (design, scripting, data creation, results analysis) and integrate automation into CI/CD with reliable feedback loops
Guide/mentor the team; review automation work; drive best practices and standards
Must-have skills
8–12 years testing experience; 5+ years in automation
Hands-on with UI/API automation (Robot Framework, Playwright, Selenium, or Cypress)
Scripting proficiency (Python, Java, or JavaScript)
Experience with AI-assisted testing tools
Strong CI/CD and tooling knowledge (Azure DevOps/Jenkins, Git; test reports/dashboards)
Solid communication and leadership; able to collaborate with architects, POs, and customer teams; upskill others
Nice-to-haves
Prior leadership of automation initiatives
Experience working with architects, product owners, and customer teams
Location & work type
Location: India; Remote work
Hi, I'm Sushma Nayak your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. What you'll do Own the test automation strategy for ST/SIT, defining what to automate and how. Lead the automation framework (e.g., Robot Framework + Playwright) and keep it scalable and reusable across projects. Apply AI in testing for faster test design, scripting, data creation, and results analysis. Integrate automation into CI/CD, ensuring reliable smoke/sanity and regression runs with clear reporting. Guide and mentor the team, review automation work, and drive best practices and standards. You should have 8–12 years in testing, including 5+ years in automation and experience leading automation initiatives. Strong hands-on skills in at least one modern automation stack: UI/API automation (Robot Framework / Playwright / Selenium / Cypress) Basic scripting in Python, Java, or JavaScript Experience with AI-assisted testing, e.g., using GenAI tools for test design, script generation, or analysis. Good CI/CD and tooling knowledge (Azure DevOps/Jenkins, Git, test reports/dashboards). Solid communication and leadership, able to work with architects, POs, and customer teams and to upskill other testers. Location(s): India Remote Accommodation: If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Guiding Principles: Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. Our Story: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here. Introduce yourself to our recruiters and we'll get in touch if there is a role that seems like a good match. CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. If not us, then who? Learn more CSG is an Affirmative Action, Equal Opportunity / Veteran / Disabled / Female / Minority / Sexual Orientation / Gender Identity Employer. CSG does not discriminate on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law, are not taken into account in any employment decision. CSG will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at . CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. For the EEO it's the Law posting, click HERE .