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Community Options, Inc. • Wrightsville, Pennsylvania, United States
Salary: $55,000 / year
Role & seniority: IDD Quality Assurance Coordinator (mid-level, full-time)
Stack/tools: Microsoft Office 365; knowledge of 6400 regulations; QA program management; familiarity with licensing/regulatory processes; Therap and billing documentation experience referenced in audits
Schedule and conduct QA audits of financials, personnel files (including training records), medication administration records, medical records, Therap, and billing docs
Conduct physical site inspections of homes/programs and 30-day initial audits for new locations
Communicate audit findings to Regional/State Director, Executive Director, and National Compliance and QA Director; recommend policy/procedure changes
Bachelor’s degree in a related field + 3 years of relevant experience
Knowledge of 6400 regulations
Valid driver’s license with satisfactory driving record
Experience managing an effective QA program (investigations, monitoring corrective actions, training)
Independent judgment; ability to plan, prioritize, and organize workload
Proficiency with Microsoft Office 365
Understanding of local regulatory agency operations
Background checks: criminal, central registry, child abuse registry, drug testing
Experience with Therap system and boarding/audit workflows
Prior liaison experience between local and national offices
Location & work type: Lancaster, Berks, and Schuylkill count
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking a dedicated IDD Quality Assurance Coordinator in Lancaster, Berks, and Schuylkill, PA. The Quality Assurance Coordinator is responsible for monitoring the systematic operations of the residential and vocational programs. This person will serve as a liaison between the local office and the national office. Starting pay is $55,000/per year Responsibilities Schedule and conduct QA audits of financial, personnel files to include training records, medication administration records, medical records, Therap, and billing documentation Conduct physical site inspections of homes and programs Conduct 30-day initial audit of all new homes and programs Audit individuals’ in-house accounts to verify that required documentation is maintained, accounts are monitored by the designated staff and balances are correct Communicate findings of audits to the Regional/State Director, Executive Director, and National Compliance and QA Director Recommend any necessary changes in current policy and procedures Additional tasks and responsibilities may be assigned Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation Minimum Requirements Bachelor’s degree in a related field and three years of relevant experience Knowledge of 6400 regulations Valid driver’s license with a satisfactory driving record Commitment to and knowledge of community-based support for persons with disabilities Working knowledge of management of an effective QA program, including training, monitoring, conducting and documenting investigations, addressing violations, and monitoring corrective actions Independent judgment is required to plan, prioritize, and organize diversified workload Proficient with Microsoft Office 365 Knowledge and understanding of local regulatory agency operations Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing Why Community Options? Competitive Insurance Benefits (Medical, Dental, Vision) Paid Holidays—Including a Birthday Holiday Generous PTO Employee Incentive & Discount Programs 403b Retirement Plan Incredible career growth opportunities Please Visit Our Website to Complete an Online Application! Careers.comop.org Community Options is an Equal Opportunity Employer M/F/D/V #IND-SK