Cookies & analytics consent
We serve candidates globally, so we only activate Google Tag Manager and other analytics after you opt in. This keeps us aligned with GDPR/UK DPA, ePrivacy, LGPD, and similar rules. Essential features still run without analytics cookies.
Read how we use data in our Privacy Policy and Terms of Service.
🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.

Community Options, Inc. • New York, New York, United States
Salary: $26 / hour
Role & seniority
Stack/tools
Microsoft Office 365
QA program experience (training, monitoring, investigations, corrective actions)
Familiarity with Therap and regulatory/audit processes (desirable)
Top 3 responsibilities
Schedule and conduct QA audits of financials, personnel files (training, medication records, medical records, billing documentation)
Conduct comprehensive record reviews and physical site inspections; perform 30-day initial audits of new homes/programs
Communicate audit findings to Regional/State Director, Executive Director, and National Compliance and QA Director; recommend policy/procedure changes
Must-have skills
Bachelor’s degree in a related field and ≥3 years of relevant experience
Valid driver’s license with satisfactory driving record
Strong knowledge of QA program management, investigations, violations, and corrective actions
Independent judgment to plan, prioritize, and manage diversified workload
Proficiency in Microsoft Office 365
Understanding of local regulatory operations
Ability to cooperate with license/department inspections and investigations
Nice-to-haves
Experience with Therap or similar clinical/records systems
Background in community-based supports for persons with disabilities
Previous auditing or compliance experience in residential/vocational programs
Location & work type
Location: Queens, NY
Work type: Full-time (on-site role) with
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking a dedicated IDD Quality Assurance Coordinator in Queens, NY. The Quality Assurance Coordinator is responsible for monitoring the systematic operations of the residential and vocational programs. This person will serve as a liaison between the local office and the national office. This person will be held accountable for ensuring the appropriate implementation of policies and procedures, and ensuring programs are completely in compliance with state rules, regulations, and agency policies. Starting pay is $26.00/ per hour Responsibilities Schedule and conduct QA audits of financial, personnel files to include training records, medication administration records, medical records, Therap, and billing documentation Conduct comprehensive record reviews Conduct physical site inspections of homes and programs Conduct 30-day initial audit of all new homes and programs Audit individuals’ in-house accounts to verify that required documentation is maintained, accounts are monitored by the designated staff and balances are correct Communicate findings of audits to the Regional/State Director, Executive Director, and National Compliance and QA Director Recommend any necessary changes in current policy and procedures Additional tasks and responsibilities may be assigned Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation Minimum Requirements Bachelor’s degree in a related field and three years of relevant experience Valid driver’s license with a satisfactory driving record Commitment to and knowledge of community-based support for persons with disabilities Working knowledge of management of an effective QA program, including training, monitoring, conducting and documenting investigations, addressing violations, and monitoring corrective actions Independent judgment is required to plan, prioritize, and organize diversified workload Proficient with Microsoft Office 365 Knowledge and understanding of local regulatory agency operations Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing Why Community Options? Competitive Insurance Benefits (Medical, Dental, Vision) Paid Holidays—Including a Birthday Holiday Generous PTO Employee Incentive & Discount Programs 403b Retirement Plan Incredible career growth opportunities University partnerships that include tuition reduction Please Visit Our Website to Complete an Online Application! Careers.comop.org Community Options is an Equal Opportunity Employer M/F/D/V #IND-QU